Summary
Work History
Skills
Overview
Work Availability
Work Preference
CustomerServiceRepresentative
Jeffery Chumley

Jeffery Chumley

Call Center Director
Phoenix,AZ

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Work History

Director of Travel Operations

arrivia, Inc.
09.2013 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Skills

Relationship building

Strategic planning

Verbal and written communication

Decision-making

People management

Strategies and goals

Organizational development

Goal setting

Budget control

Charismatic leader

Overview

20
20

Call Center Leadership

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureHealthcare benefits401k match
Jeffery ChumleyCall Center Director