Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Operations
JAC General Construction Inc
Jupiter
07.2014 - Current
Same as previous description
Director of Facilities Maintenance
Jupiter Gardens Rehabilitation Center
Jupiter
01.2012 - 07.2014
Implemented Preventative maintenance Schedule for complete facility.
Met with Owner and Administrator to develop a Capital improvement budget.
Work and negotiate price points with vendors for overall value improvements..
Oversaw a complete renovation of the facility including, mold removal, new flooring, roof top A/C replacement, new emergency back up generator.
worked with other departments to handle their needs for maintenance and delivery issues.
Implemented an emergency/ life safety training schedule for all staff and new hires.
Director of Operations
JAC General Construction Inc
Jupiter
10.2003 - 01.2012
Coordinated activities between different departments to ensure successful completion of projects.
Ensured compliance with applicable laws, regulations, industry standards.
Implemented systems for monitoring employee attendance, scheduling, payroll.
Maintained budgeting documents for accurate tracking of expenses.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Monitored inventory levels to ensure adequate stock was available at all times.
Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
Analyzed financial data to make informed decisions on cost savings initiatives.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Identified areas where process improvements could be made resulting in increased productivity.
Managed day-to-day operations of a large staff in multiple departments.
Negotiated contracts with suppliers ensuring best value pricing options were secured.
Developed and maintained client relationships to grow business and improve account retention.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Planned delivery routing, team workflows, and promotional initiatives.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prepared staff work schedules and assigned team members to specific duties.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Oversaw the development of short-term plans for major renovations or improvements.
Monitored budgets to ensure cost-effectiveness in all facets of facility management.
Managed the day-to-day operations associated with custodial services, grounds keeping, pest control.
Responded quickly to tenant requests and complaints concerning building maintenance issues.
Ensured proper functioning of building systems such as HVAC, plumbing, electrical, structural components and safety systems.
Provided technical assistance in resolving complex mechanical problems related to facilities infrastructure.
Created detailed reports on the status of building maintenance operations and projects.
Reviewed invoices from vendors for accuracy before processing payment requests.
Supervised and coordinated the daily activities of a team of maintenance staff.
Assessed emergency situations involving facility damage or disruption in service delivery.
Developed and implemented preventive maintenance plans to ensure optimal performance of all facility equipment.
Coordinated with vendors to purchase necessary materials and supplies for ongoing projects.
Participated in developing policies regarding safety protocols, hazardous waste management and other operational matters.
Developed strategies for addressing long-term needs, including energy efficiency initiatives and capital improvements.
Scheduled and managed outside contractors for large-scale repairs and renovations.
Conducted regular inspections of facilities to identify areas for improvement or repair.
Performed repairs and scheduled maintenance of company equipment and systems.
Monitored supply inventory and submitted orders while complying with maintenance budget restrictions.
Evaluated individual and team business performance and identified opportunities for improvement.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.