Jeffery Dennis
Arab,AL
Summary
Accomplished professional with a proven track record at Fairfield Marriott, Affinity Development Group and Typocraft Commercial Printing, showcasing expertise in guest relations and strategic financial planning. Excelled in roles requiring time management and sales expertise, achieving significant growth and high levels of guest satisfaction. Demonstrated ability to lead successful teams and exceed performance goals.
Overview
40
40
years of professional experience
Work History
Front Desk Associate
Fairfield Marriott, Southern Most Point LLC
10.2023 - Current
- Established a personal guest-centric approach to ensure high levels of guest satisfaction.
- Resolve guest concerns and managed high-stress scenarios with professionalism.
- Completed all Marriott training programs and established proficiency in use of the Fosse operating system in addition to MS Office
- Review daily business needs and identify opportunities to increase room sales.
- Developed strong professional rapport with returning guests through attentive service and personalized interactions.
- Personal ability to adapt to the unique operational needs of all shifts.
Regional Business Consultant
Affinity Development Group (Costco Auto Program)
11.2000 - 09.2016
- Regional manager of the Costco Auto Buying program ranked #1 nationally by JD Powers and Associates.
- Successfully establish new regional automotive dealer network in Texas and the central US region as warehouse expansion opened new markets.
- Researched suitability standards for target automotive dealers and identified potential partners.
- Achieved consistent top performance in new business generation over 10 years through expertise in consultative sales methods.
- Marketing responsibility for Costco regional operations to elevate member awareness and enhance revenue growth.
- Substantial travel requirements nationally.
Regional Manager
Aprilia Motorcycles USA
10.1999 - 10.2000
- Recruit and established new dealer network in the United States supporting the launch of Aprilia motorcycle/scooter brand from Italy.
- Provide new dealer support with marketing strategies and in depth product and sales training.
- Successful roll-out of new products achieving sold out allocation in first year.
- Extensive travel.
Regional Manager
Triumph Motorcycles USA
06.1996 - 08.1999
- Enhanced dealer performance by providing regular training improving staff product knowledge and sales skills.
- Developed marketing programs supporting brand identity, new product launches, sales growth and building a community of riders.
- Managed regional operations requiring extensive travel, ensuring consistent performance.
Chief Finacial Officer
Typocraft Comercial Printing
09.1984 - 08.1994
- Developed strategic financial plans to support company growth and achieve long-term objectives.
- Implemented structural changes resulting in growth from $750,000 to $5,000,000 in annual sales.
- Created a sales department to address the changing business climate and urban flight of local clients.
- Adopted new strategies for a changing marketplace and company positioning from publications to critical color production.
- Oversaw payroll, and accounts payable and receivable.
Education
Automotive Dealer Management - NADA Course Study
Lawrence Technological University
Southfield, MISkills
- Time management
- Problem-solving skills
- Guest relations
- Sales expertise
- Microsoft office
- Marketing
Timeline
Front Desk Associate
Fairfield Marriott, Southern Most Point LLC
10.2023 - Current
Regional Business Consultant
Affinity Development Group (Costco Auto Program)
11.2000 - 09.2016
Regional Manager
Aprilia Motorcycles USA
10.1999 - 10.2000
Regional Manager
Triumph Motorcycles USA
06.1996 - 08.1999
Chief Finacial Officer
Typocraft Comercial Printing
09.1984 - 08.1994
Automotive Dealer Management - NADA Course Study
Lawrence Technological University
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