Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Jeffery Epps

Hawthorne,CA

Summary

Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Respectful and compassionate professional year background serving community by providing guidance for clients in need.

Overview

9
9
years of professional experience

Work History

Social Worker II

Pacific Grove Hospital
5900 Brockton Ave. Riverside, CA. 92506
01.2023 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Updated client documentation for accurate, compliant and current records
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
  • Supported clients and families with empathy and compassion during difficult times
  • Advocated for clients to assure respected rights and wishes
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
  • Assisted clients with navigating and accessing social services such as housing and medical care
  • De-escalated stressful situations through individual and family crisis interventions

Therapist

Open Door Counseling
Van Nuys, CA
02.2018 - 01.2023
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Documented patient information, treatment plans, and patient responses.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Developed strategies to help patients cope with stress and anxiety and build resilience.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Facilitated recovery-oriented support groups and psychoeducational workshops.
  • Provided crisis intervention to support clients during times of urgent need.
  • Utilized evidence-based techniques to deliver successful treatment.
  • Documented client progress to track effectiveness and inform future treatment plans.
  • Addressed cultural and diversity issues to provide clients with culturally responsive care.
  • Supported clients in developing coping skills to help patients manage life challenges and difficulties.
  • Raised awareness about mental health issues and reduce stigma through community education and outreach.
  • Worked with interdisciplinary treatment team to develop treatment plans.
  • Helped clients work through emotional and psychological issues in both individual and group therapy sessions.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress
  • Documented patient information, treatment plans, and patient responses
  • Delivered brief interventions to help clients develop healthy coping skills
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans
  • Developed strategies to help patients cope with stress and anxiety and build resilience
  • Tracked progress according to goals for interventions
  • Guided clients in development of skills and cognitive behavioral therapy techniques
  • Maintained and updated patient records, changes in service plans and treatment reports

Director of Clinical Services

Rite Of Passage
15405 Lansdowne Rd Ste C. Tustin, CA. 92782
01.2019 - 10.2022
  • Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
  • Developed, implemented, revised, and evaluated policies and procedures.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
  • Represented organization at all community events, answering questions, providing details and giving informative presentations.
  • Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
  • Implemented new policies and educated staff on changes.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Public Safety Coordinator

City Of Lancaster, CA
44933 Fern Ave Lancaster, CA. 93534
01.2015 - 10.2018
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Conducted safety audits and investigated plant quality issues.
  • Recognized, documented, and advised on removal of hazards.
  • Conducted investigations into incidents and reported on findings.
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Coached employees, managers and executives on effective safety policies.
  • Developed new training programs to address performance and knowledge issues.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.

Education

Psy D - Psychology

Cal-Southern University
Costa Mesa, CA
02.2024

Master of Science - Forensic Psychology

Walden University
Minneapolis, MN
08.2015

MBA - Business Administration

University of Phoenix
Tempe, AZ
04.2000

Skills

  • Family Case Management
  • Treatment Planning
  • Behavioral Counseling
  • Crisis Intervention
  • Crisis Assessment
  • Client Advocacy
  • Case Documentation
  • Safety Planning
  • Intervention Planning
  • Cognitive Behavioral Therapy
  • Clinical Supervision
  • Client Needs Assessment
  • Family Therapy
  • Client Documentation
  • Client Confidentiality
  • Discharge Planning
  • Applied Behavioral Analysis
  • Psychosocial Assessment
  • Motivational Enhancement Therapy
  • Behavioral Intervention Plans (BIP)
  • Knowledge of Medical and Psychiatric Terminology
  • Social Services
  • Therapeutic Services
  • Skilled Community-Based Case Manager
  • Group Therapy Specialist
  • Multidisciplinary Team Collaboration
  • Strengths-Based Solution-Focused Therapy
  • DSM-IV Knowledge
  • Conflict Resolution

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Social Worker II

Pacific Grove Hospital
01.2023 - Current

Director of Clinical Services

Rite Of Passage
01.2019 - 10.2022

Therapist

Open Door Counseling
02.2018 - 01.2023

Public Safety Coordinator

City Of Lancaster, CA
01.2015 - 10.2018

Psy D - Psychology

Cal-Southern University

Master of Science - Forensic Psychology

Walden University

MBA - Business Administration

University of Phoenix

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Jeffery Epps