Summary
Overview
Work History
Education
Skills
Timeline
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JEFFERY GARY

Henderson, TN,TN

Summary

Dynamic and goal-oriented professional with a proven track record at Walmart, excelling in customer service and inventory management. Recognized for enhancing shopping experiences and streamlining stock replenishment processes. A dependable team player with strong problem-solving abilities and effective communication skills, consistently achieving high levels of customer satisfaction.

Overview

3
3
years of professional experience

Work History

CAP 1 Associate

Walmart
03.2024 - Current
  • Provided exceptional customer service support to enhance shopping experiences.
  • Assisted in order fulfillment by accurately picking and packing items for customers.
  • Conducted regular inventory checks to maintain stock levels and minimize discrepancies.
  • Collaborated with team members to improve workflow efficiency during peak hours.
  • Ensured safety compliance by adhering to company policies and procedures.
  • Processed data entry tasks for inventory management systems with high accuracy.
  • Maintained cleanliness and organization in work areas to support operational effectiveness.
  • Identified opportunities for process improvement within daily operations.
  • Trained new associates on store operations and customer service standards.
  • Supported merchandising efforts by setting up promotional displays and signage.
  • Responded promptly to customer inquiries and resolved issues effectively.
  • Monitored product quality and freshness to align with company standards.
  • Executed efficient restocking procedures to ensure product availability.
  • Participated in team meetings to discuss performance and operational strategies.
  • Streamlined inventory processes by implementing new organization methods in the backroom storage area.
  • Supported store operations by unloading trucks and accurately stocking shelves in a timely manner.
  • Collaborated with other departments to ensure a seamless workflow for CAP 1 processes.
  • Maintained a clean, organized store environment for optimal shopping experience.
  • Ensured product freshness by rotating stock regularly and removing expired items according to company guidelines.
  • Demonstrated strong attention to detail while performing daily price changes, ensuring accuracy and consistency throughout the store.
  • Increased overall efficiency through effective time management and prioritization of tasks on the sales floor.

Managed high-volume workload during peak times while maintaining a high level of accuracy in task completion.

  • Provided exceptional customer service support to enhance shopping experiences for all customers.
  • Executed accurate data entry for inventory management systems, ensuring up-to-date stock levels.
  • Collaborated with team members to improve order fulfillment processes and reduce delays.
  • Maintained compliance with safety protocols, contributing to a safe working environment.
  • Monitored inventory levels and assisted in restocking products to meet customer demand.
  • Demonstrated adaptability by learning new procedures and systems quickly during training.
  • Conducted quality assurance checks on products to ensure they met company standards.
  • Supported team efforts by participating in daily huddles and sharing best practices.
  • Streamlined processes by identifying inefficiencies and suggesting improvements to management.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Assisted in unloading and organizing deliveries to ensure efficient stock placement.
  • Utilized effective communication skills to coordinate with various departments for operational needs.
  • Developed positive working relationships with team members, fostering an inclusive culture that promoted teamwork.
  • Consistently met productivity goals, completing assigned tasks within required timeframes.
  • Contributed to sales growth by executing proper merchandising techniques and maintaining stock levels.
  • Exceeded performance expectations consistently, receiving recognition from management for dedication to excellence.

Team Member

Fast Stop Markets
08.2022 - 02.2023
  • Assisted customers in locating products to enhance shopping experience.
  • Maintained accurate inventory records to support efficient stock management.
  • Collaborated with team members to ensure smooth daily operations.
  • Executed cash handling procedures accurately during transactions.
  • Responded promptly to customer inquiries to ensure satisfaction.
  • Organized merchandise displays to promote sales and improve visibility.
  • Monitored store cleanliness to provide a welcoming environment.
  • Resolved customer complaints with effective solutions to enhance loyalty.
  • Conducted regular stock checks to minimize discrepancies and losses.
  • Assisted in maintaining compliance with health and safety regulations.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

High School Diploma - Arts

Chester County High School
Henderson, TN
05.2022

Skills

  • Punctuality
  • Goal-oriented mindset
  • Stock replenishment
  • Product display
  • Store maintenance
  • Merchandising techniques
  • Loading and unloading
  • Heavy lifting
  • Customer support
  • Pallet jack operation
  • Forklift operation
  • Product stocking
  • Stress tolerance
  • Inventory management
  • Product rotation
  • Truck unloading
  • Display preparation
  • Shrink monitoring
  • Pallet jack usage
  • Delivery processing
  • Teamwork
  • Teamwork and collaboration
  • Quick learner
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and reliable
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Motivated team player
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Customer relationships
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Product packaging
  • Stocking
  • Cleaning procedures
  • Relationship building
  • Team coordination
  • Order tracking
  • Safety procedures

Timeline

CAP 1 Associate

Walmart
03.2024 - Current

Team Member

Fast Stop Markets
08.2022 - 02.2023

High School Diploma - Arts

Chester County High School
JEFFERY GARY