Dedicated Behavioral Health Counselor with extensive experience delivering individual and group therapy across diverse environments. Expertise in crisis intervention, psychoeducational, and patient advocacy has led to the successful implementation of tailored treatment plans, significantly enhancing client mental health outcomes. Collaborative approach with multi-disciplinary teams ensures comprehensive care and support for clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavioral Health Counselor
North Central Behavioral Health Services
La Salle, IL
04.2023 - Current
Participated in interdisciplinary team meetings to discuss cases, review treatment options and provide updates on client progress.
Cultivated relationships with community organizations that offer assistance or services that can benefit clients.
Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
Monitored client progress through regular follow-up appointments or phone calls.
Encouraged participation in activities outside the office setting that promote socialization, independence or self-care skills.
Developed individualized treatment plans for clients based on assessment of their needs.
Provided counseling services to individuals, couples and families with mental health issues.
Conducted psychosocial assessments to identify areas of need and develop appropriate interventions.
Addressed challenging behaviors through positive reinforcement strategies while maintaining professional boundaries.
Assessed patients for risk of suicide attempts or harmful behavior toward others.
Collected information about clients through interviews, observation, or tests.
Educated clients on healthy coping strategies, stress management techniques and lifestyle modifications.
Actively listened to patients' stories without judgment while providing empathy and understanding.
Met with probation officers and police to exchange necessary information during treatment process.
Phlebotomist
American Red Cross
Streator, IL
04.2022 - Current
Communicated with patients to discuss medical history
Collected specimens at specific time intervals for tests, such as those assessing therapeutic drug levels
Drew blood from veins by vacuum tube, syringe and butterfly venipuncture methods
Conduct hemoglobin tests to evaluate donor iron levels
Observed donors following blood collection and monitored for adverse reactions
Reviewed donor vital signs and medical history to determine eligibility
Monitored blood and plasma donors during and after procedures to ensure health, safety and comfort
Driver
Fed Ex
Champagne, IL
11.2021 - 03.2022
Drove vehicles across various types of terrain and roadways
Loaded and unloaded goods and luggage to appropriate locations
Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
Utilized straps and hooks to secure luggage and packages in cargo areas
Maintained clean driving record and obeyed traffic laws and regulations
Protected luggage and packages from inclement weather and damage
Maintained valid license, insurance and registration to adhere to federal regulations
Secured client packages and bags in cargo areas to limit movement and prevent damages
Conducted vehicle inspections before and after trips
Loaded and unloaded client packages upon arrival to destination
Drove safely through bad weather and traffic and maintained clean driving record
Obtained signatures from clients after deliveries to verify order completeness and accuracy
Behavioral Technician
Cultivate
Peru, IL
04.2021 - 07.2021
Maintained confidentiality of records relating to clients' treatment
Organized, and led structured programs of counseling, work, study, recreation and social activities for clients
Collaborated with mental health professionals and other staff members to perform clinical assessments and developed treatment plans
Met with families, probation officers, police, or other interested parties to exchange necessary information during treatment process
Guided clients in development of skills or strategies for dealing with problems
Modified treatment activities and approaches as needed to comply with changes in clients' status
Performed crisis interventions to help ensure safety of patients and others
Collected information about clients through interviews, observation and tests
Encouraged clients to express feelings and discussed what was happening in lives, helping them to develop insight into themselves and relationships
Performed crisis interventions with clients
Assisted them in understanding, dealing with and supporting clients and patients
Evaluated effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives
Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes
Caregiver
Personal Caregiver
Streator, IL
08.2020 - 11.2020
Engaged clients through conversation and companionship, promoting independence and social requirements
Protected health information according to HIPAA policies and procedures
Transported client to doctor's office and essential errands
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
Fostered resident comfort by answering requests and reporting observations to nursing supervisor
Followed universal precautions and established policies minimizing exposure to blood or bodily fluids
Maintained secure environment for staff and residents, following established safety standards
Reported health changes and provided proper documentation to appropriate staff
Offered safety guidance protection to increase mobility for clients with impaired judgment
Assisted residents in activities of daily living to maintain health and dignity
Provided proper care and observation of patient's skin to prevent breakdown
Administered bedside and personal care, such as ambulation and personal hygiene assistance
Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services
Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor
Entertained, conversed with and read aloud to patients to keep mentally healthy and alert
Directed patients in simple prescribed exercises or in use of braces or artificial limbs
Established personal relationships with clients to maintain patient comfort and care
Prepared and maintained records of client progress and performed services
Cleaned and organized client's living quarters to make living conditions more hospitable
Evaluated client's needs to plan for continuing services
Drove motor vehicles to transport clients to physicians' offices or outings
Observed physical and mental condition, intake and output and exercise to monitor client condition
Served clients regular balanced meals for breakfast, lunch and dinner
Massaged patients or applied preparations or treatments to body
Caregiver/Scheduler
Home Instead Senior Care
Peru, IL
01.2020 - 08.2020
Greeted visitors upon arrival and directed guests to appropriate facility locations
Routed phone calls to appropriate recipients and handled internal business correspondence
Updated account information in company databases
Answered questions and concerns regarding company products, services and prices
Responded quickly to meet customer needs and resolve problems
Counselor
Indian Oaks Academy
Manteno, IL
02.2015 - 08.2016
Maintained confidentiality of records relating to clients' treatment
Collaborated with team to coordinate member care and develop treatment plans
Implemented program options for children and youth with special requirements
Built positive, age-appropriate relationships with disconnected, homeless youth
Responded to crisis situations to handle severe mental health and behavioral issues
Counseled clients or patients to adjust to life and make positive changes
Monitored clients' use of medications
Explored and discussed progress toward goals to assist clients
Guided clients in developing skills or strategies to help overcome dependencies
Evaluated client's physical or mental condition through interviews, observation or assessments
Utilized diverse interventions and counseling methods to model coping skills
Education
Master of Science - Mental Health And Wellness
Grand Canyon University
Phoenix, AZ
02-2025
Bachelor of Science (B.S.) - Counseling
Liberty University
Lynchburg, VA
12.2017
Skills
Safe Needle Disposal
Wound Dressing Techniques
Assessing Vital Signs
Glucose Screening
Employee Motivation
Active Listening
Phlebotomy Procedures
Light Housekeeping
Medical Histories and Vital Statistics
Safety Awareness
Family therapy
Suicide prevention
Relapse prevention
Multicultural competence
Individual counseling
Treatment plans
Behavior modification
Self-care promotion
Clinical documentation
Mental health assessment
Cognitive behavior therapy
Empathy development
Objective
Looking to join company as an entry level therapist where I can use my skills and education to provide professional level mental health care to the community.
Certification
IM+CANS Certification (Individualized Mobile + Comprehensive Assessment and Needs System)
References
References available upon request.
Timeline
Behavioral Health Counselor
North Central Behavioral Health Services
04.2023 - Current
Phlebotomist
American Red Cross
04.2022 - Current
Driver
Fed Ex
11.2021 - 03.2022
Behavioral Technician
Cultivate
04.2021 - 07.2021
Caregiver
Personal Caregiver
08.2020 - 11.2020
Caregiver/Scheduler
Home Instead Senior Care
01.2020 - 08.2020
Counselor
Indian Oaks Academy
02.2015 - 08.2016
IM+CANS Certification (Individualized Mobile + Comprehensive Assessment and Needs System)
Master of Science - Mental Health And Wellness
Grand Canyon University
Bachelor of Science (B.S.) - Counseling
Liberty University
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