Jeffery Hale
Middletown
Summary
Dynamic leader with proven success at Jungle Jim's International Market, enhancing customer experience and fostering a positive work environment. Skilled in customer service and management. I excel in team leadership and strategic decision-making, significantly improving operational efficiency and customer relations.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Jungle Jim's International Market
08.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with reps and management, fostering a positive work environment.
- Supervised and helped conduct annual inventories.
- Ordered from cigar companies and maintained a reasonable and adequate backstock.
Collections Manager
Nicholas Financial
06.2014 - 07.2016
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Oversaw daily posting of payments to customer accounts.
- Helped recover lost or stolen collateral with several repossession companies.
Education
High School Diploma -
Middletown High School
Middletown, OH06-2001
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Ordering products
- Management
Timeline
Assistant Manager
Jungle Jim's International Market
08.2017 - Current
Collections Manager
Nicholas Financial
06.2014 - 07.2016
High School Diploma -
Middletown High School
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