Jeffery Hall

• Understand feature development and release processes from planning through post-launch
• Manage releases based on efficiency, integrations, and compatibility
• Set release management lifecycles according to internal business goals and ongoing development realities
• Research, create, and adhere to internal release development guidelines and processes to mitigate liabilities and align with business goals
• Coordinate releases and updates
• Be central knowledge point for all deployments (software, infrastructure, etc.)
• Recruit subject matter experts to tackle unforeseen development obstacles hindering deployments
• Create presentations and infographics for platform release communications
• Accountable for developing process improvements and training of standard release processes
• Identify areas of risk/conflict within and across multiple releases and work with project teams to mitigate issues

Improvements:

• Increased deployment frequency from 2-3 deployments per week to 5-6 per day
• Reduced deployment failure rate from 48% to 6%

Focus:

• Actively moving to Continuous Integration/Continuous Delivery (CI/CD) model

• Facilitate employee engagement and leadership development workshops and seminars, to improve employee engagement and performance within client's organization
• Introduced new methods and practices to increase employee engagement and job satisfaction
• Design curriculum adoption strategies for effective learning transfer
• Help attendees identify their strengths, mitigate their weaknesses, and increase employment satisfaction

Results:

• Increased employee engagement 30%
• Increased employee job satisfaction 20%

• Assess and appraise maturity of existing test organizations against full lifecycle of defined Testing Methodology, identifying and implementing recommendations to lead to greater maturity and improve efficiencies
• Develop and establish quality processes and procedures, inspection plans, etc. in compliance with relevant regulatory requirements
• Initiate and recommend improvements to quality system, product design, processes, procedures, and documentation to improve product quality or when gaps are identified through audits or reviews
• Evaluate end-to-end integrated systems, recommending action plans
• Provide testing recommendations, org. designs and other process recommendations
• Participate in strategic decision-making down to project planning levels
• Develop test strategy and plans for various test phases, including leading practices, tools and frameworks
• Supervise employees (at times, 30+ on and off-shore staff)
• Delegate tasks and duties related to quality assurance. Responsible for training, developing, motivating, reviewing, and counseling staff
• Effectively communicate personnel actions. e.g. employment, termination, performance and salary reviews, disciplinary actions
• Excellent understanding of SDLC process, including agile to better integrate testing across lifecycle and bring in practices for early defect detection
• Guide project teams on right testing technologies and approaches based on architecture of application under test
• Knowledge of test automation, test data, test environment and non-functional testing approaches
• Communicate quality issues, concerns, and successes throughout organization
• Perform other duties as assigned

Results:

• Reduced software defects by 40%
• Increased employee engagement by 30%
• Increased job satisfaction by 50%