Jeffery Henry
Bronx
Summary
To obtain a challenging position which enables me to apply my skills, qualifications and knowledge towards an organization.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Zara USA
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
BOH Team Member
Shake Shack
05.2023 - 12.2023
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
Sales Associate
Macys Department Store
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Delivery Driver
PIZZA HUT
05.2021 - 12.2021
- Provide front door delivery service to private and business customers in a timely fashion
- Maintain delivery vehicle at a serviceable level
- Work with customer service teams at the restaurant to resolve order issues
Cashier
LOWES FOODS LLC
06.2020 - 12.2020
- Scan goods to ensure price accuracy
- Manage transactions with customers using a cash register
- Resolve customer complaints
- Handle merchandise returns and exchanges
Cashier/Cook
Chick-fil-A
05.2019 - 11.2019
- Take necessary steps to meet customer needs and effectively resolve food or service issues
- Maintain a clean store environment
- Follow all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Cook food and assemble sandwiches
- Support other areas of the restaurant as requested
Education
HS Diploma -
Liberty Christian Academy
Jacksonville, NC05.2021
Skills
- Team player
- Excellent communication skills
- Customer service
- Relationship building
- Multi-tasking
- Quality control
- Food safety
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Flexible schedule
- Money handling
- Cash register operation
- Professional appearance
- Phone etiquette
Timeline
Retail Sales Associate
Zara USA
05.2024 - Current
BOH Team Member
Shake Shack
05.2023 - 12.2023
Sales Associate
Macys Department Store
10.2022 - 01.2023
Delivery Driver
PIZZA HUT
05.2021 - 12.2021
Cashier
LOWES FOODS LLC
06.2020 - 12.2020
Cashier/Cook
Chick-fil-A
05.2019 - 11.2019
HS Diploma -
Liberty Christian Academy