JEFFERY HILL
Cape Coral,FL
Summary
- Manage a team of inside and outside sales reps, purchasers, and quote staff
- Proven communication skills with internal and external customers
- Professional and reliable - able to work independently
- Proficient with Microsoft Office Applications
- Ability to build solid relationships with customers and vendors
- Twelve years of inside and outside sales/CSR experience in the construction industry
- Provide software support to customers/dealers
Overview
35
35
years of professional experience
Work History
Premium window and door sales
Naples Lumber
Cape Coral to Naples FL
01.2021 - Current
- Perform takeoffs from architectural drawings and on-site evaluations
- Generate material bids for jobs
- Work with multiple vendors to complete a perfect product package.
Window and door sales manager
Raymond Building Supply
Englewood to Naples FL
01.2018 - 01.2021
- Worked closely with builders and architects to make proper selections of fenestration products
- Generate material bids for jobs
- Prepare service orders and labor jobs
- Manage cross functional team of employees.
Inside sales and support
Andersen Corp.
Bayport, MN
01.1999 - 01.2018
- Warranty service rep
- Escalated calls
- Field service coordinator, service job auditor
- Coordinate material deliveries for large service jobs
- Assist marketing with video production.
Quality Control Inspector
Donaldson Corp.
Baldwin, MN
01.1994 - 01.1999
Aircraft Electrician
Grumman Corp.
St. Augustine, FL
01.1989 - 01.1994
- Install wiring and electronic equipment in military and commercial aircraft
- Aircraft system testing and troubleshooting.
Education
High School Diploma -
Skills
- Complex Problem-Solving
- Customer Satisfaction
- Organizational Skills
- Client Support
Classes And Certifications
- Statistical Process Control
- Dealer Service Training (DSN)
- Edison Electrical Institute Qualification
- NASA Soldering Certification
- Back Door Selling (ACU)
- Advanced Voice Over
Customer Focused
- Collaborate with internal groups and logistics to provide time critical resolutions for order issues
- Provide the highest quality of support to customers by using expert product knowledge and engaging them in the multiple resources that are available to them
- Proven ability to resolve escalated situations both internally and with customers / homeowners
Timeline
Premium window and door sales - Naples Lumber
01.2021 - Current
Window and door sales manager - Raymond Building Supply
01.2018 - 01.2021
Inside sales and support - Andersen Corp.
01.1999 - 01.2018
Quality Control Inspector - Donaldson Corp.
01.1994 - 01.1999
Aircraft Electrician - Grumman Corp.
01.1989 - 01.1994
St. Augustine High School - High School Diploma,