Summary
Overview
Work History
Education
Skills
Professional Accomplishments
Timeline
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JEFFERY P. HILL

Aurora,CO

Summary

Extensive Customer Service Experience Strong Work Ethic Client Retention Written and Oral Communication Relationship/ Team Building Interpersonal Skills Prioritize Tasks Strong Organizational Skills

Overview

14
14
years of professional experience

Work History

Customer Service

SPS of North America
Lonetree, USA
07.2023 - Current
  • Managed daily operations and ensured efficient workflow across multiple departments.
  • Developed and maintained relationships with clients and vendors.
  • Sorted incoming mail and packages for efficient distribution to departments.
  • Operated mail processing equipment, including postage meters and label printers.
  • Prepared outgoing mail by packaging, labeling, and affixing postage accurately.

Inventory

Key To Life
Denver, USA
09.2013 - 04.2024
  • Managed inventory levels using advanced tracking systems and software.
  • Conducted regular stock audits to ensure accuracy and compliance.
  • Coordinated with suppliers for timely order placements and deliveries.
  • Resolved discrepancies in inventory records through detailed investigations.

Stocker Worker

C&C Distribution
Denver, USA
07.2011 - 08.2013
  • Stocked shelves with products ensuring proper placement and organization.
  • Assisted in unloading shipments and distributing items to designated areas.
  • Conducted inventory checks to maintain accurate stock levels and product availability.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Maintained accurate inventory records using warehouse management systems.

Education

Some College (No Degree) -

Metropolitan State College
Denver, CO

Skills

  • Client relationship management
  • Inventory management
  • Mail processing equipment
  • Stock auditing
  • Shipping logistics
  • Order fulfillment

Professional Accomplishments

  • Maintains the Business Service Center area in a neat and orderly fashion.
  • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
  • Proactively seeks out additional work during downtime.
  • Builds professional relationships with customers and other teams.
  • Maintains professionalism and composure when interacting with all employees.
  • Provide superior customer service and demonstrate professionalism at all times.
  • Perform various support service activities focusing on printing, organizing and kitting materials.
  • Perform various support activities focusing on preparing outgoing mail and accountable items.
  • Utilize onsite resources, software and programs to ensure accountability and accuracy.
  • Maintain a consistent and flexible schedule to meet the changing needs of the business.
  • Handle time sensitive and confidential information, including documents, adhering to all security protocols.
  • Handle all inventory management of supplies weekly to include ordering, stocking, maintaining par levels.
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Timeline

Customer Service

SPS of North America
07.2023 - Current

Inventory

Key To Life
09.2013 - 04.2024

Stocker Worker

C&C Distribution
07.2011 - 08.2013

Some College (No Degree) -

Metropolitan State College