Extensive Customer Service Experience Strong Work Ethic Client Retention Written and Oral Communication Relationship/ Team Building Interpersonal Skills Prioritize Tasks Strong Organizational Skills
Overview
14
14
years of professional experience
Work History
Customer Service
SPS of North America
Lonetree, USA
07.2023 - Current
Managed daily operations and ensured efficient workflow across multiple departments.
Developed and maintained relationships with clients and vendors.
Sorted incoming mail and packages for efficient distribution to departments.
Operated mail processing equipment, including postage meters and label printers.
Prepared outgoing mail by packaging, labeling, and affixing postage accurately.
Inventory
Key To Life
Denver, USA
09.2013 - 04.2024
Managed inventory levels using advanced tracking systems and software.
Conducted regular stock audits to ensure accuracy and compliance.
Coordinated with suppliers for timely order placements and deliveries.
Resolved discrepancies in inventory records through detailed investigations.
Stocker Worker
C&C Distribution
Denver, USA
07.2011 - 08.2013
Stocked shelves with products ensuring proper placement and organization.
Assisted in unloading shipments and distributing items to designated areas.
Conducted inventory checks to maintain accurate stock levels and product availability.
Maintained a neat, clean and orderly warehouse environment at all times.
Maintained accurate inventory records using warehouse management systems.
Education
Some College (No Degree) -
Metropolitan State College
Denver, CO
Skills
Client relationship management
Inventory management
Mail processing equipment
Stock auditing
Shipping logistics
Order fulfillment
Professional Accomplishments
Maintains the Business Service Center area in a neat and orderly fashion.
Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
Proactively seeks out additional work during downtime.
Builds professional relationships with customers and other teams.
Maintains professionalism and composure when interacting with all employees.
Provide superior customer service and demonstrate professionalism at all times.
Perform various support service activities focusing on printing, organizing and kitting materials.
Perform various support activities focusing on preparing outgoing mail and accountable items.
Utilize onsite resources, software and programs to ensure accountability and accuracy.
Maintain a consistent and flexible schedule to meet the changing needs of the business.
Handle time sensitive and confidential information, including documents, adhering to all security protocols.
Handle all inventory management of supplies weekly to include ordering, stocking, maintaining par levels.
Receive and count stock items, and record data manually or using computer.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.