Jeffery Hughes
Collinsille,IL
Summary
HVAC Manager / HVAC Service Sales / HVAC Tech
Goal-oriented, results-focused professional with a strong technical background. Experience ranging from residential and commercial systems including VRF systems. An accomplished manager, with solid competence in sales, project management leadership and interpersonal skills. Keen insight into the needs and views of others. Excellent written and verbal communication skills and can readily identify issues or problem areas and develop innovative solutions. Strong management and leadership skills, with the ability to motivate professionals and to maximize productivity. Excellent people skills in conjunction with strong technical background result in success oriented sales. Areas of strength include: Problem Solving/Decision Making Client/Community Relations Project Management/Assessment Proposal Preparation Flexible/Assertive/Adaptable Presentation/Training
Residential sales professional with proven track record of driving revenue and improving customer engagement. Known for collaborating effectively with teams and adapting to evolving market conditions to achieve consistent results. Skilled in sales strategy development, customer relationship management, and team leadership.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Residential Sales
Belo Sales Heating and Cooling
05.2017 - Current
- Increased residential sales by developing strong relationships with clients and understanding their needs.
- Boosted client satisfaction by providing tailored commercial and residential sales solutions.
- Increased residential sales by implementing strategic marketing plans and conducting market research.
- Participated in ongoing professional development to enhance expertise in the residential sales field.
- Achieved consistent sales growth, setting and monitoring ambitious sales targets.
- Enhanced customer retention rates by providing exceptional service and support throughout the entire sales process.
- Achieved 2 million dollars yearly sales goals.
Owner/Manager
Hughes Heating and Cooling
02.2013 - 05.2017
- All sales, including commercial and residential.
- Sold, serviced, and installed HVACR equipment, from residential systems to commercial rooftops and refrigeration systems.
- Management of employees.
- Supplier Interface.
- All aspects associated with a small business.
- Key accomplishment: Took sales from $0 to $500K.
Account Manager/Technical Support
Capitol Group
10.2011 - 02.2013
- Maintain and build contractor accounts.
- Provide residential and commercial technical support to dealers.
- Prepare and perform sales and training presentations.
- Possess vast amounts of product knowledge, including competitors' products.
- Specialized in new customer development.
- Manufacturer interface on pricing, credit approvals, freight cost, and product lead times.
- Perform proper time management for higher sales opportunities.
- Key Accomplishments: Improved customer base by 30%.
- Developed new inside sales processes.
- Install and implement new marketing strategies.
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to align with client goals and objectives.
General Manager
C&G Heating and Cooling
10.2005 - 11.2011
- Overall management of technicians, sales, and office personnel.
- Estimating commercial projects from blueprints, as well as design-build situations.
- Commercial sales, including boilers, split systems (including ductless split and VRF), package systems up to 30 tons, and VAV.
- On-site analysis and problem-solving on all commercial projects and service work.
- Responsible for further education for technicians.
- Supplier interface, including negotiation of pricing, inventory, and equipment deliveries.
- Input into marketing strategies and expenses.
- Key Accomplishments: Raised total sales from $825K to $1.3 million.
- Set in place a more profitable service department by implementing flat-rate pricing.
Education
Associates - HVACR
ITT Technical Institute
Indianapolis, IN01.1988
Skills
- Problem Solving
- Decision Making
- Client Relations
- Community Relations
- Project Management
- Assessment
- Proposal Preparation
- Flexible
- Assertive
- Adaptable
- Presentation
- Training
Certification
- Universal EPA certification
- R410A certification
Timeline
Residential Sales
Belo Sales Heating and Cooling
05.2017 - Current
Owner/Manager
Hughes Heating and Cooling
02.2013 - 05.2017
Account Manager/Technical Support
Capitol Group
10.2011 - 02.2013
General Manager
C&G Heating and Cooling
10.2005 - 11.2011
Associates - HVACR
ITT Technical Institute
Personal Information
Title: HVAC Manager / HVAC Service Sales / HVAC Tech