Jeffery Hurt

Providing Food and drinks, for Cast and Crew. Cleaning sets and locations. Ordering product, for the cast and crew. Providing water for crews up to 2000.

• Conducted regular meetings with staff to review customer feedback and discuss strategies for improving service levels.
• Coordinated with other departments to ensure timely resolution of customer inquiries.
• Coordinated schedules and resources for crew members and equipment.
• Provided guidance to team members on handling complex customer service issues.
• Developed training programs for employees on best practices in customer service delivery.
• Ensured compliance with applicable laws, regulations, policies and procedures related to the services department operations.
• Developed innovative solutions for streamlining processes within the services department.
• Maintained an up-to-date knowledge of industry trends related to customer service delivery.
• Assisted in recruiting new staff members for the services department.
• Coordinated with vendors to ensure timely delivery of products or services.
• Reviewed incoming requests from customers, assigned tasks accordingly, and tracked progress until completion.
• Managed vendor relationships related to the services department operations.
• Implemented quality control measures within the services department to ensure high standards are met by all team members.
• Collaborated with senior management on developing a long-term vision for the services department.
• Adhered to customer service standards to foster satisfaction and retention.
• Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
• Hired and trained service department staff to drive performance.
• Utilized technology to streamline service operations and improve customer experience.
• Established and enforced safety protocols to ensure a safe working environment for all employees.
• Prepared and managed the service department budget, optimizing expenses to increase profitability.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Assisted in the setup of craft services tables before each shoot day.
• Provided support in organizing craft services during shoots.
• Managed inventory of craft services items such as snacks and drinks.
• Organized craft services tables, ensuring that snacks and beverages were always available for cast and crew members.
• Prepared craft services for cast and crew throughout day's shooting.
• Set up craft services tables with food and drinks according to daily needs of the crew.
• Developed marketing plans for promoting craft services offered by the company.
• Scheduled appointments for customers seeking consular services at the embassy and consulate.
• Gathered feedback from customers to improve products and services.