Jeffery Jarvis
Cypress,TX
Summary
Accomplished Site Manager with a proven track record at Securitas Security Services USA, adept in team leadership and site management. Expert in enhancing safety protocols and client satisfaction, reducing incidents by conducting thorough site inspections. Skilled in problem-solving and fostering strong client relationships, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
14
14
years of professional experience
Work History
Site Manager
Securitas Security Services USA
01.2018 - 11.2023
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Assumed responsibility for personnel deployed to work site.
Site Manager
San Jac Security
10.2014 - 12.2018
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Resolved issues between employees and customers using company policies.
- Assumed responsibility for personnel deployed to work site.
Call Center Representative
LTD Financial
10.2009 - 04.2014
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
U of H Downtown
Houston TX Skills
- Team Leadership
- Site Inspection and Management
- Quality Assurance
- Problem-Solvin
Timeline
Site Manager
Securitas Security Services USA
01.2018 - 11.2023
Site Manager
San Jac Security
10.2014 - 12.2018
Call Center Representative
LTD Financial
10.2009 - 04.2014
U of H Downtown
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