Jeffery Jones

Customer Relationship Management professional with 25 plus years of extensive experience with large corporations in the telecom and data network industry. Proven track record for reducing response time and problem resolution which improves profitability for the company and the customer while keeping the highest level of customer service and satisfaction. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.