Jeffery Keegan
Prescott
Summary
Dynamic Route Technician with a proven track record at Orkin Pest Control, excelling in pest management and customer education. Skilled in mechanical repair and effective communication, I consistently enhanced customer satisfaction and streamlined service processes, achieving a notable increase in client retention through proactive problem-solving and attention to detail.
Experienced with optimizing delivery routes and schedules for maximum efficiency. Utilizes problem-solving skills to address logistical challenges swiftly. Track record of maintaining vehicle upkeep and ensuring timely, accurate delivery services.
Overview
35
35
years of professional experience
Work History
Route Technician
Orkin Pest Control
Prescott Valley, AZ
03.2024 - 07.2025
- Conducted thorough inspections to identify pest issues and establish treatment plans.
- Applied pesticides and treatments while adhering to safety regulations and best practices.
- Educated customers on pest prevention techniques, enhancing customer satisfaction and retention.
- Maintained accurate service records and documentation for each client visit.
Sales Associate, Department Supervisor
Home Depot
Prescott, AZ
02.2022 - 07.2024
- Assisted customers in selecting products, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Trained new associates on customer service protocols and operational procedures.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
Sales Associate
True Value
Prescott, AZ
05.2021 - 08.2021
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
- Operated point-of-sale system, processing transactions and maintaining cash drawer accuracy.
- Collaborated with team members to create visually appealing product displays that enhanced sales.
Sales, Mechanic, Parts Sales and Inventory, Owner.
Buck's Saw Service, Inc.
Novato, CA
03.1990 - 03.2019
- Diagnosed mechanical issues in various saw models to ensure optimal performance.
- Performed routine maintenance and repairs on equipment, enhancing longevity and reliability.
- Operated diagnostic tools and machinery to identify faults and streamline repair processes.
- Trained junior mechanics on safety protocols and best practices for equipment handling.
- Implemented process improvements resulting in reduced turnaround times for repairs.
- Managed inventory of parts and supplies, ensuring timely availability for service needs.
- Collaborated with team members to develop efficient workflows and improve service delivery.
- Maintained compliance with industry standards and regulations, promoting workplace safety initiatives.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Calculated costs of materials and labor to prepair detailed repair estimates.
Education
High School Diploma -
Cabrillo College
Aptos, CA08-1990
High School Diploma -
Santa Rosa Jr. College
Santa Rosa, CA08-1989
High School Diploma -
Sonoma Valley High School
Sonoma, CA05-1987
Skills
- Vehicle inspection
- Route planning
- GPS navigation
- Electrical
- Preventative maintenance
- Hand tools proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Mechanical repair
- Troubleshooting skills
- Organizational skills
- Active listening
- Effective communication
- Cash handling
- Decision-making
- Remote troubleshooting
- Maintenance recordkeeping
- Relationship building
- Customer relations
- Self motivation
- Technical troubleshooting
- Professional demeanor
Timeline
Route Technician
Orkin Pest Control
03.2024 - 07.2025
Sales Associate, Department Supervisor
Home Depot
02.2022 - 07.2024
Sales Associate
True Value
05.2021 - 08.2021
Sales, Mechanic, Parts Sales and Inventory, Owner.
Buck's Saw Service, Inc.
03.1990 - 03.2019
High School Diploma -
Cabrillo College
High School Diploma -
Santa Rosa Jr. College
High School Diploma -
Sonoma Valley High School