JEFFERY K WENDELN
Mount Dora
Summary
Seeking a Team Leadership position to leverage my background in manufacturing operations, with commitment to optimizing daily workflow, reducing waste, and fostering a collaborative, safe work environment.
Overview
2027
2027
years of professional experience
Work History
Production Operator
Nucor Steel
Frostproof, FL
06.2025 - 06.2026
- Operated machinery, contributing to timely production of steel products while maintaining quality standards.
- Conducted quality checks, ensuring compliance with industry standards and improving product reliability.
- Monitored equipment performance, identifying and resolving issues proactively.
- Achieved certifications for manual bending table, crane, fork lift, bar wiser, and threading machine to enhance operational capabilities.
Plant Operations Manager
Selmas Cookies
Apopka, FL
01.2023 - 01.2025
- Led a diverse workforce of 75 full-time and 25 seasonal employees to achieve operational goals
- Ensured compliance with safety regulations and industry standards
- Conducted daily inspections for safety, efficiency, and equipment maintenance
- Cross-trained and certified in forklift operations to assist employees and minimize downtime
- Monitored inventory levels, managing supply chain logistics to support uninterrupted production flow.
- Established best practices for safety protocols, significantly improving workplace safety record and employee morale.
- Coordinated with regulatory agencies to ensure compliance with relevant codes, regulations, permits, and industry standards for safe operations at all times.
- Delivered consistent on-time shipments meeting customer expectations through effective scheduling coordination and resource allocation.
- Optimized inventory management practices resulting in accurate forecasting of material requirements, eliminating stockouts or overstock situations.
- Identified and resolved process and equipment issues to minimize production downtime.
Lead Installer
Staples Office Furniture
Indpls., IN
01.2015 - 01.2022
- Managed installation projects valued at over $5M, consistently delivering on time and under budget.
- Oversaw multiple large-scale office installations, completing 100% of projects within client deadlines.
- Led teams of up to 100 employees, achieving a 98% client satisfaction rate on completed projects.
- Facilitated communication between crews and clients, contributing to 20% increase in repeat business.
- Streamlined delivery logistics, achieving 15% reduction in transportation costs.
- Trained and mentored new personnel, enhancing team productivity and morale.
- Developed and implemented a training program for new hires, reducing onboarding time by 30%.
Lead Installer
Office Max
Indianapolis, IN
2008 - 2015
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Improved customer satisfaction by providing efficient and accurate installations.
- Developed customized installation plans to cater to individual client needs and preferences.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Implemented process improvements that enhanced overall team performance during installations.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Coordinated with team members to optimize workflows and reduce installation time.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment, and machinery according to safety standards.
Lead Installer
Continental Office Environments
Indianapolis, IN
2004 - 2008
- Led installation of office furniture and equipment, ensuring compliance with safety protocols.
- Coordinated with team members to optimize workflows and reduce installation time.
- Trained junior installers on best practices for equipment setup and customer service standards.
- Conducted site assessments to determine installation requirements and logistics planning.
- Resolved client issues promptly, fostering strong relationships and enhancing customer satisfaction.
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Narcotics Detective / SWAT Team Leader
Wilson Police Department
Wilson, NC
01.1995 - 01.2004
- Conducted undercover operations to identify and dismantle narcotics trafficking networks.
- Planned high-risk raids on homes and businesses identified as being involved in criminal enterprises.
- Obtained and served search warrants related to ongoing cases.
- Executed thorough documentation of search warrants, evidence handling, and case management, ensuring compliance with procedural standards.
- Prepared detailed reports documenting investigation findings and evidence collection.
- Provided training and support as Field Training Officer for new recruits.
- Led team of 50 employees, streamlining operations to enhance effectiveness.
- Collaborated with diverse cultures daily, promoting mutual understanding and cooperation.
Education
High School -
St. Pius X
Atlanta, GABachelor of Arts - Criminal Justice
East Carolina University
Greenville, NC01.1995
Skills
- Plant operations management
- Production scheduling
- Safety compliance and training
- Safety procedures
- Safety practices
- Heavy equipment operation
- Machine operation
- Equipment repairs
- Optimizing production
- Blueprint interpretation
- Project management
- Team leadership
- Crew development
- Dependability
- Problem-solving
- Critical thinking
- Dependability
Timeline
Production Operator
Nucor Steel
06.2025 - 06.2026
Plant Operations Manager
Selmas Cookies
01.2023 - 01.2025
Lead Installer
Staples Office Furniture
01.2015 - 01.2022
Narcotics Detective / SWAT Team Leader
Wilson Police Department
01.1995 - 01.2004
Lead Installer
Office Max
2008 - 2015
Lead Installer
Continental Office Environments
2004 - 2008
High School -
St. Pius X
Bachelor of Arts - Criminal Justice
East Carolina University