Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffery Leek

Newburgh,IN

Summary

Accomplished Engine Manager at EVAPAR, adept in project management and customer service, significantly enhanced engine division operations. Expert in cross-functional teamwork, demonstrated through successful collaboration with manufacturers and technicians. Proven track record in improving vehicle performance and establishing robust customer relations, showcasing exceptional problem-solving and leadership skills.

Overview

15
15
years of professional experience

Work History

Engine Manager

EVAPAR
09.2023 - 07.2024
  • Responsible for managing all aspects of the Engine Division including Sales and Service.
  • Work with multiple engine and filtration manufactures at distribution and dealer levels across multiple product lines.
  • Responsible for monitoring engine performance, conducting regular inspections and maintenance, troubleshooting issues, implementing repairs or upgrades, and ensuring compliance with safety regulations.

Service/Rental/Asset Manager

EVAPAR
05.2017 - 09.2023
  • Responsible for managing all aspects of shop service. From taking customer calls, working with technicians to help diagnose equipment, quoting needed repairs to customers and processing billings. Help design, build and manufacture specialized equipment for key customers and special projects.
  • Responsible for managing a fleet of rental generators, electric cables, air compressors and driers including quoting, renting, servicing, repairing and completing customer rental billings for multiple locations. As well as work with vendors to re-rent equipment nationwide for major and key accounts.
  • Help manage buildings & property including HVAC, plumbing, electrical, overhead cranes, docks, overhead doors, parking lot and pest control for multiple locations.

Customer Equipment Services

United Rentals, Inc.
06.2015 - 05.2017
  • Diagnosis and repair of equipment
  • Develop customer relations; estimate, quote, and perform customer equipment repairs; bid service contracts to potential customers, manage monthly billings for all customer owned equipment
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.

Field Service Master Technician

Equipment Depot
04.2009 - 06.2015
  • Management of shop technicians; setting-up and opening new branch; technical diagnosis communicator for field service technicians; required shop paperwork and training
  • Maintain good relations with customers.
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.

Education

Associates of Technology -

Nashville Auto-Diesel College
Nashville, TN
1996

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Project Management
  • Cross-Functional Teamwork
  • Active Listening
  • Customer Service

Timeline

Engine Manager

EVAPAR
09.2023 - 07.2024

Service/Rental/Asset Manager

EVAPAR
05.2017 - 09.2023

Customer Equipment Services

United Rentals, Inc.
06.2015 - 05.2017

Field Service Master Technician

Equipment Depot
04.2009 - 06.2015

Associates of Technology -

Nashville Auto-Diesel College
Jeffery Leek