Summary
Overview
Work History
Skills
Timeline
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Jeffery Leineke

Flint,MI

Summary

Experienced in managing daily store operations with a focus on customer service and staff training. Supervised cash handling processes to maintain transaction accuracy while monitoring sales activities to ensure quality service. Conducted performance evaluations to identify improvement areas and trained new employees on policies and customer service standards. Coordinated with vendors to secure product availability and ensured compliance with safety regulations throughout the store.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Gordon Food Service
Waterford, Michigan
05.2021 - 03.2025
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Trained new employees on store policies, procedures and customer service standards.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Dairy Department Manager

Village Quality Market
Grosse Pointe, Michigan
07.2014 - 04.2021
  • Managed daily operations of dairy department, including ordering and stocking products.
  • Coordinated with other departments to ensure a seamless shopping experience for customers.
  • Trained new employees on proper food safety procedures and regulations within the department.
  • Performed daily price checks on items within the dairy section.
  • Collaborated with team members to develop promotional strategies that increased sales volume.
  • Identified opportunities for new product introduction into the dairy section.
  • Resolved customer complaints or issues in a professional manner.
  • Reviewed stock rotation processes regularly to reduce spoilage losses.
  • Ensured all products were properly stored according to industry standards.
  • Monitored inventory levels, identified trends in sales and adjusted product selection accordingly.
  • Controlled product freshness by expertly managing rotation, promotions and removal of expired merchandise.

Skills

  • Customer service
  • Inventory management
  • Staff training
  • Cash handling
  • Vendor coordination
  • Performance evaluation
  • Team leadership
  • Sales monitoring
  • Conflict resolution
  • Visual merchandising
  • Supply restocking
  • Time management
  • Store operations
  • Performance evaluations
  • POS systems operations
  • Verbal and written communication
  • Order management
  • Employee coaching
  • Team building and leadership
  • Hiring and training
  • Employee scheduling
  • Display setup
  • Store opening and closing
  • Staff supervision
  • Flexible schedule

Timeline

Assistant Store Manager

Gordon Food Service
05.2021 - 03.2025

Dairy Department Manager

Village Quality Market
07.2014 - 04.2021

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Jeffery Leineke