Jeffery L. Farley
Operations
Washington,Illinois
Overview
38
38
years of professional experience
Work History
Dispatch Manager
Williams Dedicated
Normal, IL
04.2022 - 12.2024
- Responsible for overseeing all aspects of dispatch operations, across three facilities in Illinois
- Managing multiple driver staff’s of drivers, ensuring high degree of customer service
- Continuously interacting with customers, drivers, and internal departments, building and maintaining strong relationships
- Including all aspects of dedicated customer service, load booking and service failure resolution
- Daily emphasis on: Reviewing driver status on routes, identifying potential issues and ensuring on-time delivery
- Daily planning of equipment and drivers, ensuring high utilization
- Engage with dispatch, and drivers, ensuring proper trip planning for success in on time deliveries
- Recruiting and driver retention, continuous relationship development with drivers
- Coordinate with the safety dept., ensuring safety procedures are followed, corrective actions as needed
- Review payroll, billing, and authorize pay related items
Dispatch / Operations
Breckenridge Trucking, Inc
Wenona, IL
09.2021 - 12.2021
- Provided support and direction to all dispatch/driver management operations, across Illinois, Indian, and Ohio
- Engaging / navigating, a range of customer bases, within the same markets
- Balanced customer expectations with realistic capacity projections
Terminal Manager Joliet, IL
Kenan Specialty Products – Liquid Bulk / Chemical Division
North Canton, OH
10.2016 - 03.2020
- Accountable for all Terminal Operations, responsible for oversight of; Facilities Manager, Operations Manager, Dispatchers, Safety, Administrative personnel, payroll and billing
- Developed team members to leadership positions, providing the enthusiastic leadership to strive for excellence in a very agile environment
- Effectively implementing day-to-day operations, tank wash, maintenance, and administration
- Driving improvements in all departments through, holding accountable to obtainable goals
- Charted changes achieving stabilization to a 24/7/365 dedicated account
- Project Management; Orchestrated and launched a complex new customer dedicated program
- Maintenance department, coordinating to achieve optimal performance
- Tank Wash, developed new product procedures, coordinating to achieve optimal performance
- Financial; Measurable; Budget (yearly), P&L accountability (monthly), Key Metrics (weekly)
- Recruiting, retention, safety, insuring employees and company are in line with expectations
- Facilities Management, delivered excellence in every project, including 5S/6S implantation
- Monitor compliance with all Federal, State, Local, regulations, as well as company policies
Transportation Manager, Corporate Facilities Manager
Fort Transfer – Liquid Bulk / Chemical and Agriculture Products
Morton, IL
02.2014 - 04.2016
- Directed the Morton facility, maintenance shop, bulk site, rail transfer station, dispatch operations group, capacity management, and coordinated the corporate office facilities management
- Decreased claims, from a six-digit expense (loss), to zero in 2014 and 2015
- P&L budget, achieved revenue gains 10%, payables decrease 10%
- Strengthened payroll, billing, payables, approval and accountability, (10mil in rev)
- Accelerated asset placement, enhancing operations commitments
- (Trailers 83 / Power 47)
- Executed trailer updating project, electronic meter monitoring program, (64 metered units)
- Recruiting, insuring potential employees and company expectations are in line
- Coordinated driver retention and coaching/mentoring, (decreasing turnover by 15%)
- Accountable for compliance, implementation, of Federal, State, Local and company regulations
- Implementation, training, of on-board camera recording program
- Monitor compliance with all Federal, State, Local, regulations, as well as company policies
Transportation Manager / Safety Manager
Allied Systems - Automotive Transport
Atlanta, Georgia
10.2004 - 12.2013
- Pursued by senior management to execute a complete turnaround of a failing operation, in productivity, claims, worker compensation and overall customer compliance requirements in all metrics
- Exceeded in all expectations, first metrics turned around in six months
- Responsible for two terminals, Avon Lake, and Marysville, Ohio
- Marysville, responsible for directing multi-site operations, including accountability of inventory management of two manufacturing plants
- Guided operations/dispatch/routing and tracking, company-based assets, (sixty-five)
- Financial; P&L responsibility, budgeting, variables, achieving 5% year over year goals
- Achieved claims control and reduction, claims reduced at peak by 459%, maintaining at 234%
- Administered safety program, executed safety manager role, resulted in a decrease of 67% in lost time injuries, maintained year over year
- Directed all phases of union relations, from initial hearings through the entire grievance process, including presentations at central committee hearings
- Accountable for driver productivity, within first six months, increased driver productivity by 16%, with an overall increase of 21%
- Administered compliance with D.O.T
- Regulations and Ohio EPA Requirements
Transportation Manager
E & L Transport Co. – Automotive Transport
07.1986 - 03.2004
- Hired as a loading supervisor, within a year, elevated to Operations Manager, within two years to Terminal Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Strong leadership
- DOT compliance
- Mileage logging
- Route planning
- Labor cost control
- Maintenance recordkeeping
- Environmental awareness
- Schedule coordination
- Staff training and development
- Supply chain
- Multiple project coordination
- Fleet maintenance
- Employee performance reviews
- Transportation
- Fleet dispatching
- Route planning expertise
- Daily reports
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Timeline
Dispatch Manager
Williams Dedicated
04.2022 - 12.2024
Dispatch / Operations
Breckenridge Trucking, Inc
09.2021 - 12.2021
Terminal Manager Joliet, IL
Kenan Specialty Products – Liquid Bulk / Chemical Division
10.2016 - 03.2020
Transportation Manager, Corporate Facilities Manager
Fort Transfer – Liquid Bulk / Chemical and Agriculture Products
02.2014 - 04.2016
Transportation Manager / Safety Manager
Allied Systems - Automotive Transport
10.2004 - 12.2013
Transportation Manager
E & L Transport Co. – Automotive Transport
07.1986 - 03.2004
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