Jeffery Netherton
Morganton,NC
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
24
24
years of professional experience
Work History
Poker Player
Entrepreneur, Gaming Industry, NC
01.2011 - Current
- Utilized logical deduction, game theory analysis, combinatorial mathematics, strategic decision making, statistical analysis, and budgeting as a professional poker player, working in cash games and WSOP tournaments in and around Cherokee NC .
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Adapted quickly to changing game plans and strategies.
General Manager
Fulenwider Enterprises
01.2022 - 08.2022
- Developed and implemented strategies to increase sales by 20% YoY, and turned around a 3 month negative P&L, to a positive 8% in just 3 months and 13% in 5 months.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends and competitor activities to create competitive advantages.
- Complete overhaul and rebuild of staff, building out a full 25 person staff, while only retaining 4 original employees during a period of labor shortages due to Covid-19. Including entire overhaul all assistant managers and AGM.
- Managed catering operations of $15k-$35k monthly alongside daily operations. Handling orders as large as $10,000.
Kitchen Manager
Shoney's / Abeles Restaurant
01.2003 - 01.2011
- Managed in high volume, fast-paced restaurant, that grosses $75,000+ weekly
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager
Parkside Restaurant & Pub
01.2000 - 01.2003
- Management in both FOH & BOH
- Involved in pricing, menu design, restaurant design & workflow.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Assisted in creating entire restaurant procedures and processes from scratch.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Economics - Managerial
University of NC Greensboro
GreensboroAssociate of Science - Business And Managerial Economics
Western Piedmont Community College
MorgantonSkills
- Economic Analysis
- Performance Evaluations
- Communication Skills
- Budgeting and Cost Control
- Staff Development
- Vendor Negotiations
- Risk Management
- Recipes and menu planning
Timeline
General Manager
Fulenwider Enterprises
01.2022 - 08.2022
Poker Player
Entrepreneur, Gaming Industry, NC
01.2011 - Current
Kitchen Manager
Shoney's / Abeles Restaurant
01.2003 - 01.2011
Assistant Manager
Parkside Restaurant & Pub
01.2000 - 01.2003
Bachelor of Economics - Managerial
University of NC Greensboro
Associate of Science - Business And Managerial Economics
Western Piedmont Community College
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