Summary
Overview
Work History
Education
Skills
Timeline
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Jeffery Newton

Florissant,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

District Manager

K&W Cafeterias
06.2019 - 08.2022
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.

Regional Manager

Wild Wings Cafe
06.2015 - 06.2019
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.

Director of Operations

Qdoba Mexican Grill- KTAAP Inc.
05.2010 - 06.2015
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Oversaw development to advance four hourly team members to GM position, one of which took my position upon leaving.
  • Monitored budget and utilized operational resources which resulted in all locations exceeding sales as well as profitability.

General Manager/Quality Control Inspector/Regional Manager

Qdoba Mexican Grill
07.2004 - 05.2010
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.Training manager developing ten general managers, three from hourly positions
  • Opened 16 locations as BOH Team Leader.
  • Developed and implemented strategies to increase sales and profitability.
  • Developed and executed internal quality and safety audit for entire company.
  • Regional manager opening five NYC locations.

Education

High School Diploma -

Fort Zumwalt High School
O'Fallon, MO

Skills

  • Leadership skills
  • Recruiting and Hiring
  • Strategic Planning
  • Customer Service
  • Training and coaching
  • Operations Management
  • Customer Relations
  • Multi-unit management

Timeline

District Manager

K&W Cafeterias
06.2019 - 08.2022

Regional Manager

Wild Wings Cafe
06.2015 - 06.2019

Director of Operations

Qdoba Mexican Grill- KTAAP Inc.
05.2010 - 06.2015

General Manager/Quality Control Inspector/Regional Manager

Qdoba Mexican Grill
07.2004 - 05.2010

High School Diploma -

Fort Zumwalt High School

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Jeffery Newton