Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffery Nicholson

Conyers,GA

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

13
13
years of professional experience

Work History

CDL Delivery Driver

Animal Supply Company
04.2021 - Current
  • Enhance delivery efficiency by optimizing routes and adhering to strict schedules.
  • Reducee fuel costs with consistent monitoring of vehicle performance and timely maintenance.
  • Ensure customer satisfaction through accurate and timely deliveries, addressing concerns promptly.
  • Safeguard company property by conducting thorough pre-trip and post-trip inspections of vehicles.
  • Maintain proper documentation for each delivery, reducing errors and ensuring regulatory compliance.
  • Collaborate with dispatchers to effectively coordinate pickups, deliveries, and resolve challenges along the route.
  • Increase safety awareness through participation in training programs and adherence to CDL regulations.
  • Demonstrate professionalism during interactions with customers, representing the company positively at all times.
  • Maximize load capacity by efficiently organizing cargo according to weight distribution guidelines.
  • Assist warehouse staff in loading and unloading trucks while maintaining safety standards.
  • Expedite on-time deliveries by utilizing GPS technology and avoiding traffic-related delays.
  • Boost overall productivity through effective communication with team members and support staff.
  • Achieve high levels of customer service excellence through prompt issue resolution and attention to detail.
  • Contribute to a positive working environment by fostering teamwork among colleagues across departments.
  • Operated light trucks to deliver loads as far as 450 miles from home location.


Service Manager

Idealease
01.2019 - 02.2021
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.

Mobile Diesel Technician

Idealease
04.2018 - 09.2019
  • Improved vehicle performance by conducting comprehensive diesel engine diagnostics and repairs.
  • Enhanced customer satisfaction with timely and efficient mobile services for diesel vehicles.
  • Maintained a safe working environment by implementing proper safety protocols during repair tasks.
  • Reduced downtime for clients'' fleets with prompt responses to service requests and proactive maintenance scheduling.

Supervisor

Idealease
10.2016 - 09.2018
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.

Diesel Mechanic

Idealease
08.2016 - 09.2016
  • Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
  • Increased fuel efficiency through the optimization of diesel engines and emissions systems.
  • Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
  • Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
  • Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
  • Collaborated with team members to complete large-scale projects on time and under budget.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.
  • Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
  • Guaranteed adherence to environmental standards by properly disposing of hazardous waste materials generated during repairs.
  • Expanded professional capabilities with ongoing education, certification programs, and industry seminars relevant to diesel mechanics.
  • Achieved cost savings by sourcing high-quality replacement parts from reputable suppliers at competitive prices.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
  • Exceeded company goals for annual maintenance benchmarks as part of a dedicated team effort.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Documented findings and actions taken.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Installed new systems and components in vehicles.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Determined cost-effective solutions to mechanical issues, saving company money.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Organized test drives in buses and trucks to identify needed repairs.

Apprenticeship Trainee

Gidden Trucking
08.2010 - 07.2016

Learn and observe basic Owner operator day to day activities and help when possible

  • Contributed to project success by assisting team members with various tasks, demonstrating commitment and teamwork.
  • Gained valuable industry knowledge by shadowing skilled mentors during daily operations and duties.
  • Received constructive feedback from supervisors, utilizing critiques for personal growth and professional development.
  • Expanded technical expertise by mastering industry-specific tools, equipment, and software applications.
  • Collaborated effectively with team members on diverse projects, demonstrating strong communication skills.
  • Applied theoretical knowledge acquired from coursework into practical applications within the work environment.
  • Demonstrated a proactive approach towards learning new concepts or acquiring new skill sets beyond assigned duties when necessary.
  • Strengthened attention to detail by meticulously completing assignments that required precision and accuracy.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.

Education

High School Diploma -

Grayson High School
Loganville, GA
05.2013

High School Diploma -

Kingston College
Kingston, Jamaica
06.2010

Skills

  • Safe Driving Practices
  • Logbook Maintenance
  • Multitasking abilities
  • Forklift operation experience
  • Emergency response readiness
  • Loading and unloading proficiency
  • Teamwork and collaboration
  • Attention to detail
  • GPS navigation systems
  • Defensive driving techniques
  • Freight documentation
  • Effective communication abilities
  • Basic mechanical aptitude
  • Customer service orientation
  • Physical stamina and strength
  • Cargo Handling
  • Equipment Operation
  • Commercial Driving
  • DOT Compliance
  • Problem-Solving
  • Safe Driver Training
  • Vehicle Cleaning and Maintenance
  • Dependable and Reliable
  • Valid Class a Commercial Driver's License
  • Dry Vans
  • Vehicle Inspection
  • Vehicle Systems
  • Roads and Highways Knowledge
  • Local Routes Understanding
  • Current CDL License
  • Familiarity With DOT Regulations
  • Punctual
  • Defensive Driving
  • Equipment Monitoring
  • Refrigerated Trailers
  • Database Management
  • Time Management
  • Pre-Trip and Post-Trip Inspections
  • Route Logs
  • Vehicle Inspections
  • Order Fulfillment
  • Preventive Maintenance

Timeline

CDL Delivery Driver

Animal Supply Company
04.2021 - Current

Service Manager

Idealease
01.2019 - 02.2021

Mobile Diesel Technician

Idealease
04.2018 - 09.2019

Supervisor

Idealease
10.2016 - 09.2018

Diesel Mechanic

Idealease
08.2016 - 09.2016

Apprenticeship Trainee

Gidden Trucking
08.2010 - 07.2016

High School Diploma -

Grayson High School

High School Diploma -

Kingston College
Jeffery Nicholson