Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffery Pedigo

South Pekin,Illinois

Summary

Dynamic Operations Manager with a proven track record at Walmart, enhancing operational efficiency and employee retention through strategic planning and effective team leadership. Skilled in process improvement and staff development, achieving significant cost reductions and fostering robust vendor relationships. Excels in problem-solving and interpersonal communication, driving continuous improvements and superior customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Manager

Walmart
05.2010 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

Production and Inventory Coordinator

Remmington Seed Company
01.2007 - 05.2010
  • Overcame supply chain disruptions by effectively managing backorders, expediting shipments when necessary, and communicating updates to stakeholders in a timely manner.
  • Assisted in the development of annual budgets for both production and inventory departments, monitoring expenses throughout the year.
  • Reduced lead times for client orders by proactively coordinating with cross-functional teams on production schedules.
  • Provided training to new hires on company policies, procedures, and best practices related to production planning and inventory management.
  • Ensured timely delivery of products to customers through effective communication with shipping and logistics departments.
  • Maximized inventory accuracy by conducting regular audits and implementing corrective actions as needed.

Quality and Production Coordinator

Morgan Distributing
05.1999 - 08.2006
  • Led root cause analysis investigations, identifying areas for improvement and driving corrective actions to prevent recurrence of product defects or process inefficiencies.
  • Managed relationships with vendors and suppliers, ensuring timely delivery of materials while adhering to established quality standards.
  • Implemented cost-saving measures in production processes, identifying opportunities for waste reduction and more efficient resource allocation.
  • Ensured compliance with industry standards by conducting regular audits and maintaining detailed records of quality assurance activities.

Education

Associate Of Applied Business - Business Administration And Management

Kaplan Business Online
08.2011

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Management
  • Project management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Customer relationship management
  • MS office
  • Maintaining compliance
  • Goal setting
  • Interpersonal communication
  • Client relationships
  • Inventory control
  • Workflow optimization
  • Strategic planning
  • Project management abilities
  • Project leadership
  • Process improvement
  • Schedule management
  • Performance management
  • Health and safety compliance
  • Regulatory compliance
  • Workforce management
  • Continuous improvements
  • Process improvements
  • Organizational management
  • Superb time management skills
  • Quality assurance controls
  • Customer relationship management (CRM)
  • Onboarding and orientation
  • Project planning and development
  • Logistics management
  • Delegation
  • Retail operations management
  • Work flow planning
  • Business administration
  • Product management

Certification

Illinois Food Hadlers Managment Certification

Red Cross Cpr certified

Diversity and Inclusion Training Completion Certification

Timeline

Operations Manager

Walmart
05.2010 - Current

Production and Inventory Coordinator

Remmington Seed Company
01.2007 - 05.2010

Quality and Production Coordinator

Morgan Distributing
05.1999 - 08.2006

Associate Of Applied Business - Business Administration And Management

Kaplan Business Online

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Jeffery Pedigo