Jeffery Peters
Gatesville,TX
Summary
Dynamic Electronics Engineer with a proven track record at CSRA / General Dynamics IT, excelling in IT Infrastructure Administration and Operational Facilitation. Expert in Cisco CLI and adept at leading teams to innovate and enhance system efficiencies. Demonstrated success in improving system performance by over 30%, showcasing exceptional problem-solving and leadership skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Electronics Engineer
CSRA / General Dynamics IT
Fort Hood / Fort Cavazos, Texas
09.2017 - Current
- Performed high-quality field support to include maintenance, troubleshooting, and tech support for the team, as well as the customers.
- System Administration, Windows Server 2008 – 2016, Windows OS 7 – 10, Red Hat Linux, Windows SQL Server Database, Active Directory, SAN.
- Network Administration, Cisco devices
- Routers, switches, and firewalls
- (Catalyst 2960, 3700, and 9200 series, ASA 5000, 1000, and 2000 series)
- Able to configure, recover, and troubleshoot to figure out the faults
- Managed installs, maintenance, and troubleshooting physical hardware for faults and failures to a resolution
- Performed research and development to utilize new equipment (Catalyst 9100L) with existing system and configuration, allowing for new equipment to be utilized when new software was ready to be deployed
- Managed projects and systems involving server, workstation, networking development and life cycle
- Operated computer-assisted engineering software to perform electronics engineering tasks.
- Provided technical guidance to junior engineers during product development activities.
- Performed root cause analysis on failed system components or subassemblies.
- Monitored performance of finished products in real world environments while making necessary adjustments as needed.
- Participated in design reviews with senior management personnel for approval of new products before launch.
- Assisted in troubleshooting customer complaints regarding malfunctioning electronics equipment.
- Recommended repair or design modifications of electronics components or systems based on environment, service and cost factors.
Senior Field Service Representative
Textron Systems/ AAI
Fort Hood, Texas
04.2015 - 12.2016
- SME (Subject Matter Expert) for the RQ7B and the RQ7B-V2 Shadow 200 systems
- Performed depot level maintenance and troubleshooting on all the systems
- GCS (Ground Control Station), UGCS (Universal Ground Control Station), Launcher, TALS (Tactical Automated Landing System), and the TUAV (Tactical Unmanned Air Vehicle) Shadow 200 RQ7B & RQ7B-V2
- System Administration; Red Hat Enterprise, Windows 7-10, Solaris
- Logistics for the equipment associated with the Shadow system
- Maintained accountability of all the equipment and consumables
- Responsible for data management and generation
- (ECOD (Estimated Cost of Damage), Work orders and trouble tickets)
- Responsible for accurate and timely maintenance record keeping (COLTS & TAMMS)
Field Service Engineer II
Daifuku America Corporation
Austin, Texas
07.2014 - 02.2015
- Field technician for the Automation system in the Samsung Semiconductor Plant
- Installed, maintained, and operated the automation equipment
- Cars and loaders
- Determined and recommended products, systems, and services based on the customer needs
- Monitored equipment for failures and addressed them in a timely manner to keep the equipment from backing up, causing delays
- Utilized skills to troubleshoot and resolve issues
- Handled ordering replacement parts that were needed to repair equipment
Field Service Engineer II/ Senior Field Service Representative
AAI Defense Systems/ Textron Inc.
Fort Hood, Texas
04.2011 - 02.2014
- SME (Subject Matter Expert) for the RQ7B and the RQ7B-V2 Shadow 200 systems
- Performed depot level maintenance and troubleshooting on all the systems
- GCS (Ground Control Station), UGCS (Universal Ground Control Station), Launcher, TALS (Tactical Automated Landing System), and Shadow 200 RQ7B & RQ7B-V2
- Logistics for the equipment associated with the Shadow system
- Maintained accountability of all the equipment and consumables
- Exercised data management and generation for risk management
- Performed (ECOD (Estimated Cost of Damage) for damages
- Responsible for accurate and timely maintenance record keeping (COLTS & TAMMS)
Field Service Representative
Systems, Products, and Solutions (SPS)
, Kuwait
07.2010 - 03.2011
- SME (Subject Matter Expert) for the SPOT-JAMMS (Synchronized Pre-Deployment Operational Tracker – Joint Accurate Movement Management System) Computer system
- Performed troubleshooting errors and faults, installed equipment, maintained baseline and upgrades, repaired failures, and upgraded the equipment with recent software upgrades
Signal Support Specialist
ITT Systems
, Kuwait
04.2010 - 07.2010
- SME (Subject Matter Expert) for the BFT (Blue Force Tracker) system
- Installed, maintained, and operated the BFT for the customer
Engineering Technician 2
RAM Incorporated
Fort Hood, Texas
02.2008 - 03.2010
- SME (Subject Matter Expert) for the FCS (Futures Combat System) and the SECOMP-I (Secured Communications Package System – Improved), Instructed and trained, Military, Government, and Civilian personnel for the purpose and use of the equipment
- Operated, maintained, and repaired equipment on the FCS and SECOMP-I systems
Installation Technician
Insight Columbus CMS
San Antonio, Texas
12.2007 - 01.2008
- Installed new equipment for bank builds, equipment included, HP DL380 Servers, Lexmark T644 network laser printers, Source Technologies laser printers, HP desktops and peripheral devices
Electronics Technician I
Tesco / EWA Services Inc.
Fort Hood, Texas
05.2006 - 07.2006
- Applied technical knowledge to perform tasks such as, replacing components, wiring circuits, repairing simple electronic equipment, acquiring data such as, readings using multi-meters, signal generators, semiconductor testers, curve tracers, and oscilloscopes
- Performed PC repairs and maintenance
- Also, operated workstations and provides status reports
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05-2005
Skills
- IT Infrastructure Administration
- Network Operations and Security
- Data Center Operations
- Hardware and Software configuration management
- Multi-Level Tech Support
- Local and Wide Area Networking
- Satellite Systems Proficiency
- IT Infrastructure Architecture
- Operational Facilitation
- Information Systems Management
- Knowledge of Computer Science
- Systems Analysis
- Application Systems Support
- Performance Analysis of Information Systems
- Active Directory Administration
- Group Policy Administration
- Windows Server Administration
- Proficient in Windows OS
- Proficient in Cisco CLI
- Network Systems Configuration
- Troubleshooting Network Layers 1 and 2
- Precision in Component Troubleshooting
- Issue Resolution
- Schematics and drawings
- RF engineering
- Wireless communication
- Troubleshooting
- Technical reporting
Certification
- CompTIA Security+ CE
- IAT Level II
- CySA (in progress)
- Cyber Security Fundamentals (CSF)
- IPC Specialist (expired)
- HBSS 201 & 301
Tools And Technologies
Desktops, Servers, Switches, Routers, Internals, and Peripherals (Dell, HP, and CISCO), Windows 2000, XP, 7, 10, Windows Server, 2008, 2008R2, 2012, 2016, TCP/IP, DHCP, DNS, MS Office Suites 2003, 2007, 2010, 2013, 2016, 2019, Active Directory, CISCO Switching, Cisco CLI, Cisco IOS, Network Performance monitoring, Solar winds, Telnet, Intrusion Detection/Prevention, Systems and Network Security, Nmap, Nessus, ITIL, Cisco Routing, VMware, SCCM, Wireless Networking, VLAN, Active Directory (AD), Group Policy (GPO), STIGs, PKI, Certificate Authority.
Personal Information
Willing To Relocate: False
References
References available upon request.
Timeline
Electronics Engineer
CSRA / General Dynamics IT
09.2017 - Current
Senior Field Service Representative
Textron Systems/ AAI
04.2015 - 12.2016
Field Service Engineer II
Daifuku America Corporation
07.2014 - 02.2015
Field Service Engineer II/ Senior Field Service Representative
AAI Defense Systems/ Textron Inc.
04.2011 - 02.2014
Field Service Representative
Systems, Products, and Solutions (SPS)
07.2010 - 03.2011
Signal Support Specialist
ITT Systems
04.2010 - 07.2010
Engineering Technician 2
RAM Incorporated
02.2008 - 03.2010
Installation Technician
Insight Columbus CMS
12.2007 - 01.2008
Electronics Technician I
Tesco / EWA Services Inc.
05.2006 - 07.2006
- CompTIA Security+ CE
- IAT Level II
- CySA (in progress)
- Cyber Security Fundamentals (CSF)
- IPC Specialist (expired)
- HBSS 201 & 301
High School Diploma -
Copperas Cove High School
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