JEFFERY RODRIQUEZ
Shakopee,MN
Summary
Over 15 years of comprehensive experience in compliance and risk management, with more than a decade in case management. Demonstrates a robust ability to analyze data, identify trends, and execute effective strategies. Proficient in task delegation and communication, fostering collaboration with partners to achieve business objectives. A creative thinker thriving in fast-paced environments while maintaining focus on risk and service quality. Adept at multitasking and efficiently managing multiple projects. As an experienced Quality Business Systems Analyst, has a proven history of enhancing work process efficiency and profitability through functional and technical analysis, with specialized skills in data migration, production control, risk management, and quality assurance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Investigator, Senior Assistant Vice-President
Wells Fargo
08.2019 - Current
- Lead investigations into high-profile and complex case types involving internal fraud, misconduct and information security breaches.
- Conduct forensic accounting analyses and support computer crime investigations, including digital evidence collection and e-discovery.
- Perform internal audits and risk reviews to identify control gaps and recommend mitigation strategies.
- Prepare and file Suspicious Activity Reports (SARs) and other regulatory crime report in compliance with federal and banking standards.
- Interview employees involved in investigations and assess risk exposure using advanced investigative techniques.
- Utilize internal and external technology resources to gather comprehensive evidentiary materials.
- Make risk-based decisions aligned with legal, regulatory and bank policy requirements.
- Serve as a liaison with local law enforcement and legal counsel; represent the bank in legal proceedings as needed.
- Investigate allegations related to Anti-Money Laundering (AML), Bank Secrecy Act (BSA) violations, Elder Abuse and other types of misconduct.
- Led complex investigations into compliance violations, ensuring adherence to regulatory standards.
Systems Quality Assurance Analyst 5
KFORCE
11.2018 - 08.2019
- Responsible for examining and analyzing allegation cases to ensure compliance with internal company requirements and government regulations.
- Clearly communicates overall process, status of cases, and provides feedback to appropriate Work Stream Point of Contact regarding identified material deficiencies or issues including identification of inconsistencies.
- Provides work direction and training to lower level analysts on quality assurance, operations and procedures. Acts as mentor to lower level team members and assists with their development.
- Supports exam management activities and any other initiatives as needed.
- Ensures the accuracy of the calculations that are used to identify the remediation population.
- Analyzes and provides a credible challenge of the allegation remediation execution.
- Reviews allegations documentation to ensure accuracy for issue resolution.
Quality Engineer
THERMOTECH
08.2018 - 11.2018
- Monitored and audited the quality of the process control design through calculated investigative steps, documenting the process and the results to fully identify issues.
- Ensured the proper operation of equipment, machinery, and any potential hazards by capturing, researching, and resolving inaccuracies through complex and/or corrective actions, as needed.
- Performed data analytics to execute root cause analysis while determining an appropriate course of action.
- Supervised a team for measuring KPIs, on-time deliveries, product output, rejected parts, and quality issues.
- Generated reports and summarized results for various levels of management to include process improvements and identifying risks.
- Reviewed documentation to determine regulatory compliance for processes and procedures.
- Ensured staff was properly trained and outfitted with correct safety gear for specific job duties.
- Involved in Human Resource functions, including performance reviews and corrective action.
Quality Control Inspector / Internal Auditor
DOUGLAS CORPORATION
07.2017 - 08.2018
- Measured, monitored, and collected data from 17 major processes to ensure procedures met or exceeded standards.
- Communicated with other departments to resolve and negotiate sensitive and time-critical matters.
- Performed initial evaluations to determine proper course of action.
- Conducted investigations to identify and research issues.
- Clearly documented processes and procedures along with results and findings.
- Responsible for inspections on equipment and machinery, with regulatory and non-regulatory compliance and risk assessments performed on an ongoing basis.
- Generated reports, reviewing and analyzing business proceedings to look for ways to increase productivity and revenue, which lead to process improvements and updated procedures.
Production Supervisor
RICH PRODUCTS CORPORATION
10.2016 - 06.2017
- Directly responsible for overseeing and organizing a staff of 30 people on a production floor, including scheduling, troubleshooting, and payroll.
- Maintained a working relationship with management and the union by following the terms of the collective bargaining agreement.
- Ensured a safe and clean working environment through education and directing personnel on the use of equipment and resources.
- Monitored the steps of the process setting variables through observation and implementing process flow improvements.
- Attended educational workshops and participated in and conducted mandatory trainings in the rules and regulations for the industry standards.
Production Operator
RAHR MALTING COMPANY
05.2001 - 08.2016
- Maintained machinery necessary to perform a series of specialized tasks in the daily production germination process.
- Adhered to safety guidelines and ensured the final product met high-quality standards.
- Trained and aided junior operators in their assigned responsibilities.
- Set up the production equipment and supplies before executing job orders.
- Inspected equipment to identify replacements, malfunctions, and repairs.
- Performed regular equipment maintenance to ensure production capacity and quality.
- Recommended process improvements to enhance operational efficiency and safety.
Education
Certificate in Lean Six Sigma - Quality Control
UNIVERSITY OF SAINT THOMAS
Minneapolis, Minnesota01.2016
Bachelor of Arts - Behavioral Sciences
SAINT EDWARD’S UNIVERSITY
Austin, Texas01.1992
Skills
- Intermediate Microsoft Office
- Risk Management
- Works well independently and on a team
- Exceptional verbal and written communications
- Critical Thinking
- Problem Solving and Decision Making
- Process Optimization
- Time Management
- Flexible, depending on business needs
- Issue Resolution
- Collaborative teamwork
- Interviewing skills
Certification
- ISO 14001 – Environmental Auditor Certification
- ISO 9001 / TS/IATF 16949 – Internal Auditor Certification
Timeline
Senior Investigator, Senior Assistant Vice-President
Wells Fargo
08.2019 - Current
Systems Quality Assurance Analyst 5
KFORCE
11.2018 - 08.2019
Quality Engineer
THERMOTECH
08.2018 - 11.2018
Quality Control Inspector / Internal Auditor
DOUGLAS CORPORATION
07.2017 - 08.2018
Production Supervisor
RICH PRODUCTS CORPORATION
10.2016 - 06.2017
Production Operator
RAHR MALTING COMPANY
05.2001 - 08.2016
Bachelor of Arts - Behavioral Sciences
SAINT EDWARD’S UNIVERSITY
Certificate in Lean Six Sigma - Quality Control
UNIVERSITY OF SAINT THOMAS