JEFFERY SMITH
St Petersburg,FL
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a consistent ability to quickly adapt to new environments. Committed to contributing to team success while seeking opportunities for professional development and skill enhancement. Known for a positive attitude and dedication to continuous learning and growth, fostering an environment of collaboration and innovation. Eager to leverage these strengths in a challenging role that supports personal and organizational advancement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Producer
Melissa Ems Insurance
03.2019 - Current
- Manage and issue new business
- Develop and implement strategies for mitigating risks associated with client’s assets and property
- Train and evaluate new team members
- Assist with marketing and growth strategies for agency
Sr. Multiline Representative
Progressive Insurance
05.2005 - 12.2017
- Complete accurate and timely inspections on insured products and claimant property including residential and commercial structures.
- Track and manage repairs of insured products to resolution while providing routine status updates to customers and negotiating costs.
- Develop and maintain relationships with shop owners, managers and technicians
- Assist with training and onboarding of newly hired Multiline Representatives
- Create, develop and execute best practices and operating procedures for the Florida Special Lines organization as member of the Task Force committee
Field Underwriter
Nationwide Insurance
10.2002 - 05.2005
- Travel daily within west Florida region to inspect and evaluate residential structures for insurability
- Maintain relationship between underwriting department, customers and local agents
- Mentor new team members and develop their skills to ensure proper inspection techniques
- Perform risk assessment and document hazards on existing book of business
Education
Bachelor of Science - Food and Resource Economics
University of Florida
Gainesville05-2002
Skills
- Project management
- Risk evaluation
- Deadline management
- Inventory management
- Mentoring and training
- MS office
- Records maintenance
- Equipment inspection
- Quality assurance
- Safety procedures
- Process review
- Hazard identification
Certification
Certified Risk Manager
2024
Risk & Insurance Education Alliance
Timeline
Producer
Melissa Ems Insurance
03.2019 - Current
Sr. Multiline Representative
Progressive Insurance
05.2005 - 12.2017
Field Underwriter
Nationwide Insurance
10.2002 - 05.2005
Bachelor of Science - Food and Resource Economics
University of Florida