Jeffery Spahn
San Antonio,Texas
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
16
16
years of professional experience
Work History
SERVER
Hotel Contessa
San Antonio, Texas
04.2023 - 12.2023
- Ensure proper opening and closing duties are adhered to according to HEI Hospitality policies and procedures
- Exam the floor on a periodic basis, interact with customers, plan and present restaurant food and bar menu and monitor and ensure a clean workplace
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- TABC certified and Food Handlers permit
SERVER
Cured @ The Pearl
San Antonio, Texas
09.2022 - 04.2023
- Ensure proper opening and closing duties are adhered to according to the restaurant’s policies
- Interact with customers, plan and present bar menus, restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
SERVER
Landrace @ Thompson Hotel
San Antonio, Texas
12.2020 - 09.2022
- Ensure proper opening and closing duties are adhered to according to HYATT policies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
IN ROOM DINING SUPERVISOR
Hotel Valencia
San Antonio, Texas
11.2019 - 09.2020
- This Responsible for overseeing the operation of in room dining, administrative duties, working closely with the Food and Beverage Director to ensure all is in line with guest amenities, requests and changes
DINING ROOM MANAGER
Menger Hotel
San Antonio, Texas
04.2017 - 11.2019
- Responsible for overseeing the operation of the Colonial Dining Room, managing employees, appraising staff performance, maintaining food quality standards, customer reviews and complaints
- File reports, record daily sales, employee scheduling and training
- Informing and working closely with the Food and Beverage Director regarding all issues pertaining to the establishment’s budget, policies and procedures
AUDIO VIDEO TECHNICIAN
Marriott Rivercenter / Marriott International
San Antonio, Texas
10.2007 - 04.2010
- Welcomed and acknowledged all guests to company standards, anticipate and address the guest needs
- Assist in project research, design and planning
- Able to adjust and make decisions to any projects with client approval
- Set-up, operate and troubleshoots all AV / projection / lighting equipment, devices and systems
- Assisted in other areas such as Event Services, Food and Beverage and Banquets as a waiter/ bartender
AUDIO VIDEO TECHNICIAN
IATSE-International Alliance of Theatrical Stage Employees
San Antonio, Texas
04.2010
- Assist in project research, design and planning
- Able to adjust and make decisions to any projects with client approval
- Demonstrates operational ability to problem solve hardware and software issues
- Ensures proper security, storage and maintenance of all major equipment
- Set-up, operate and troubleshoots all AV / projection / lighting equipment, devices and systems
Education
Certification -
N.I.T.
San Antonio, Texas05-2003
Skills
- Safe Food Handling
- Guest Engagement
- Food Running
- Order Management
- Food Delivery
- Supply Restocking
- Table Setting
- Beverage Preparation
- Food inspection
- Menu presentation
Timeline
SERVER
Hotel Contessa
04.2023 - 12.2023
SERVER
Cured @ The Pearl
09.2022 - 04.2023
SERVER
Landrace @ Thompson Hotel
12.2020 - 09.2022
IN ROOM DINING SUPERVISOR
Hotel Valencia
11.2019 - 09.2020
DINING ROOM MANAGER
Menger Hotel
04.2017 - 11.2019
AUDIO VIDEO TECHNICIAN
IATSE-International Alliance of Theatrical Stage Employees
04.2010
AUDIO VIDEO TECHNICIAN
Marriott Rivercenter / Marriott International
10.2007 - 04.2010
Certification -
N.I.T.
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