Jeffery Warren
Columbus,GA
Summary
Dependable Pest Control Technician skilled in integrated pest management and infestation prevention. Excellent history of contributing to team goals and personal and professional development.
Overview
20
20
years of professional experience
Work History
Pest Control Technician
Orkin Pest Control
Miami, FL
05.2006 - 06.2021
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards.
- Cleaned up contaminated areas by removing dead insects, droppings and nesting materials from the treated area.
- Identified potential entry points for pests and sealed them off with caulking or other materials.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
- Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
Customer Service Representative
PRECISION RESPONSE CORPORATION
Miami, FL
08.2003 - 04.2006
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Service Representative
IDine
Miami, FL
03.2001 - 06.2003
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Some College (No Degree) - Communications
Miami Dade College
Miami, FLSkills
- Pest Removal
- Service Sales
- Appointment Scheduling
- Company Branding
Timeline
Pest Control Technician
Orkin Pest Control
05.2006 - 06.2021
Customer Service Representative
PRECISION RESPONSE CORPORATION
08.2003 - 04.2006
Customer Service Representative
IDine
03.2001 - 06.2003
Some College (No Degree) - Communications
Miami Dade College