Jeffery Zhou
Flushing,NY
Summary
Adept at enhancing kitchen operations and guest experiences, I leveraged my food handling and chef support skills at Yasaiya Shabu Shabu to elevate meal preparation and presentation. My collaborative spirit and ability to manage ingredients efficiently contributed to a positive, efficient team environment, significantly improving service delivery and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Kitchen Helper
Yasaiya Shabu Shabu
01.2024 - Current
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
- Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
- Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
Server
Liu Hot Pot
03.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Queens College
Flushing, NY06-2026
Skills
- Food handling
- Cleaning
- Chef support
- Cooking
- Kitchen staff coordination
- Ingredient management
- Food storage protocol
- Cooking techniques
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Kitchen Helper
Yasaiya Shabu Shabu
01.2024 - Current
Server
Liu Hot Pot
03.2023 - 01.2024
High School Diploma -
Queens College
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