Jeffrey Cass
Westminster,CA
Summary
Dynamic Aviation Security Officer with extensive experience at Allied Universal Security Services, adept at passenger screening and access control. Recognized for enhancing safety protocols and fostering positive customer relations. Skilled in utilizing advanced surveillance techniques to detect threats, ensuring a secure environment while maintaining operational efficiency.
Experienced with identifying and mitigating security risks in aviation settings. Utilizes critical thinking and situational awareness to maintain high safety standards. Track record of effective communication and coordination in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Aviation Security Officer
Allied Universal Security Services
09.2021 - 11.2024
- Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
- Detected potential threats by utilizing advanced technology such as X-ray machines and explosive trace detectors.
- Conducted random patrols around airport premises, identifying suspicious activities and reporting them promptly to supervisors for further action.
- Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
Event Security Officer
Elite Show Services
05.2023 - 10.2024
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Aviation Security Officer
DHL Global Forwarding/AGS Services
09.2020 - 04.2021
- Detected potential threats by utilizing advanced technology such as X-ray machines and explosive trace detectors.
- Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
- Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
- Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
Air Cargo Agent
G2 Aviation LLC/American Airlines
05.2019 - 08.2019
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Air Cargo Agent
Mercury Air Cargo
09.2018 - 04.2019
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Ensured compliance with industry regulations and company policies in all aspects of cargo handling and documentation.
Air Cargo Office Agent
Gat Aviation
03.2018 - 08.2018
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
Associate of Science - Hospitality Administration And Management
05-2000
Skills
- Passenger screening
- Access control
- Security protocols
- Surveillance techniques
- Baggage inspection
- Customer relations skills
- Team development
- Procedure implementation
Languages
Spanish
Professional Working
Timeline
Event Security Officer - Elite Show Services
05.2023 - 10.2024
Aviation Security Officer - Allied Universal Security Services
09.2021 - 11.2024
Aviation Security Officer - DHL Global Forwarding/AGS Services
09.2020 - 04.2021
Air Cargo Agent - G2 Aviation LLC/American Airlines
05.2019 - 08.2019
Air Cargo Agent - Mercury Air Cargo
09.2018 - 04.2019
Air Cargo Office Agent - Gat Aviation
03.2018 - 08.2018
Kapiolani Community College - Associate of Science, Hospitality Administration And Management
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