Jeffier Munoz-Zamora
Indio,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Secretary
MZ Desert Trucking, Inc.
Indio, CA
02.2024 - Current
- Processed invoices on a timely basis according to established procedures.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Organized and maintained filing systems for important documents.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Updated contact lists on a regular basis; created new contacts as needed.
- Maintained organized filing system of paper and electronic documents.
Office Assistant
DreamMaker Bath
Indio, CA
07.2023 - 02.2024
- Answered phone calls and directed them to appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Maintained an organized filing system of paper documents and electronic files.
- Managed inventory of office supplies and placed orders when needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
Server
Palms Cafe
La Quinta, CA
07.2020 - 06.2023
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
Restaurant Hostess
Palms Cafe
La Quinta, CA
11.2019 - 06.2020
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Greeted customers and escorted them to their tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided menus and answered questions about menu items and specials.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Bachelor of Arts - Communication Studies
California State University- San Bernardino
Palm Desert Skills
- Communication
- Payroll Administration
- Accounts Payable
- File Management
- Customer Service
- Organization
- Multitasking skills
- Adaptability
Languages
Spanish
Native/ Bilingual
Timeline
Secretary
MZ Desert Trucking, Inc.
02.2024 - Current
Office Assistant
DreamMaker Bath
07.2023 - 02.2024
Server
Palms Cafe
07.2020 - 06.2023
Restaurant Hostess
Palms Cafe
11.2019 - 06.2020
Bachelor of Arts - Communication Studies
California State University- San Bernardino
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