Jeff Nichols Kris Hoewing

Abilene has 47 monthly sites, 5 primitive cabins, 11 tent sites, and 30 overnight sites.

• Perform regular inspections to ensure the safety and cleanliness of the campground.
• Respond to camper inquiries, complaints, and emergencies in a timely and efficient manner.
• Promoted the campground through various marketing and outreach strategies.
• Hire, train, and manage campground staff, including assigning tasks and evaluating performance.
• Manage reservations, registrations, and maintain an updated record of monthly campground occupancy.
• Ensured timely maintenance and repair of campground facilities, including bathrooms, recreational areas, and camping sites

Kris worked here while Jeff had knee surgery.

• Worked with the front desk to respond promptly to all guest requests.
• Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
• Increased cabin readiness rates by having effective communication with front desk personnel.
• Placed orders for housekeeping supplies and guest toiletries.
• Utilized chemicals and cleaning equipment following safety protocols and proper operating standards.
• Communicated repair needs to the maintenance staff.
• 14 cabins of various guest sizes and 2 bathhouses were under my management.

Commerce had 160 RV sites, 1 rustic cabin, 10 cabins, and 4 tent sites.

• Hired, trained, disciplined, and managed 10 staff members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed and motivated employees to be productive and engaged in work.
• Maintained a professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listened to concerns, and found appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

Jeff worked here, Kris took time off to be with her family. The campground has 164 RV sites and 70 cabins, which need to be checked every night to ensure they are locked.

• Followed the routine maintenance checklist.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Positively engaged with customers and maintained a professional appearance as a company representative.
• Followed safety precautions to avoid personal injury and provide a safe work environment.
• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

This campground is halfway between the Outer Banks and Virginia Beach. We could easily have over 100 check-ins every Friday. Available for guest use were pedal cars and kayaks, which maintenance was responsible for maintaining as well as locking up every night.

• Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
• Assisted guests with reservation modifications, resolving any issues promptly and professionally.
• Developed strong rapport with returning guests to foster loyalty and repeat business.
• Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
• Enhanced guest satisfaction by providing exceptional customer service at the front desk.
• Removed trash at the beginning of each shift and disposed of items in proper receptacles.
• Improved guest experience with meticulous lawn care, including mowing, trimming, and edging.
• Greeted and escorted guests to their sites. Communicating with the front desk if there were any issues with the site.

Bluewater has 160 RV sites and 4 cottages.

• Worked flexible hours across night, weekend, and holiday shifts.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed. Kris worked in all areas of the campground and became a bartender when they reopened the bar with a restaurant.