Jeffrecia Skinner
Egg Harbor,NJ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Sportsbook Manager
Caesars Entertainment
07.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed senior-level personnel working in marketing and sales capacities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Licensed Practical Nurse
Mystic Meadows Nursing And Rehab
02.2017 - 06.2018
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient health conditions to report changes to assigned physician.
- Evaluated patient histories, complaints, and current symptoms.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Lead Sales Associate
Target
12.2015 - 02.2017
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
Front Office Manager
J & B Construction LLC
06.2012 - 12.2015
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Developed procedures to establish accurate and organized check-in and check-out processes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Nurse Assistant - Home Health Aide
Allied Health Training Institute
Northfield, NJNursing - Nursing
Prism Career Institute
Egg Harbor, NJ05.2016
High School Diploma -
Egg Harbor Township High School
Egg Harbor, NJ06.2014
Skills
- Brand Management
- Managing Multiple Tasks
- Schedule Preparation
- Managing Employee Relations
- Managing Revenue Projections
- Income and Expense Management
- Employee Training
- Finance and Accounting Operations
- Invoice Reconciliation
- Managing Operations and Efficiency
- Coaching and Mentoring
- Team Leadership
- Managing Files and Records
- Productivity Performance
- Account Management and Updating
- Staff Management
- Business Analysis
- Managing Terminations
- Time Management
- Customer Relationship Management
- Business Planning
- Budget Controls
- Sales and Marketing
- Plan Projects
- Strategic Planning
- Key Performance Indicators (KPI)
- Scheduling and Coordinating
Timeline
Sportsbook Manager
Caesars Entertainment
07.2018 - Current
Licensed Practical Nurse
Mystic Meadows Nursing And Rehab
02.2017 - 06.2018
Lead Sales Associate
Target
12.2015 - 02.2017
Front Office Manager
J & B Construction LLC
06.2012 - 12.2015
Nurse Assistant - Home Health Aide
Allied Health Training Institute
Nursing - Nursing
Prism Career Institute
High School Diploma -
Egg Harbor Township High School
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