Jeffree Staples
Forsyth,MT
Summary
Dependable sales associate with expertise in customer service and inventory management. Consistently meets sales targets while fostering relationships that encourage repeat business. Prepared to leverage skills to drive customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Sales Associate
Forsyth Hardware and Home Center
01.2024 - Current
- Assisted customers with product selection, ensuring a positive shopping experience.
- Processed transactions efficiently, handling cash and credit payments accurately.
- Maintained organized inventory displays, optimizing product visibility and accessibility.
- Provided product knowledge to customers, enhancing their purchasing decisions.
- Collaborated with team members to meet sales targets and improve store performance.
- Conducted regular stock checks to ensure availability of popular items and reduce shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Journeyman Carpenter
Young Gun Construction
09.2023 - Current
- Assisted in measuring and cutting materials to ensure project specifications.
- Supported installation of frameworks, structures, and fixtures for various projects.
- Learned to operate hand and power tools safely while adhering to safety protocols.
- Collaborated with team members on job site to enhance workflow efficiency.
- Gained experience in reading blueprints and technical drawings for construction tasks.
- Participated in maintaining cleanliness and organization of work areas and tools.
- Observed skilled tradespeople to develop carpentry techniques and best practices.
- Engaged in training sessions focused on carpentry skills and safety standards.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
- Installed and repaired woodwork, millwork and cabinetry.
- Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
- Read and interpreted blueprints, sketches and specifications to understand job.
- Enhanced safety measures by consistently adhering to industry guidelines, reducing workplace accidents significantly.
- Increased structural integrity of buildings through expert framing techniques, ensuring long-lasting durability.
- Planned and executed work with proper tools and materials to maximize productivity.
- Mentored apprentice carpenters, providing guidance on best practices for improved skill development and work efficiency.
Apprentice Butcher
Cowboy Meats
01.2022 - 01.2024
- Operated meat processing equipment to ensure efficient production flow.
- Assisted in quality control measures for fresh and processed meats.
- Trained new apprentices on safe handling and preparation techniques.
- Maintained cleanliness and organization of workstations to meet health standards.
- Collaborated with team members to streamline cutting and packaging processes.
- Implemented best practices for inventory management to reduce waste.
- Oversaw daily operations, ensuring compliance with safety regulations and protocols.
- Developed training materials to enhance staff understanding of meat preparation methods.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Estimated requirements and ordered or requisitioned meat supplies to maintain inventory.
- Observed and practiced butcher's role in audit and inspection process.
- Contributed to inventory management, ensuring accurate counts of available stock for optimal ordering processes.
- Increased sales by effectively presenting products and recommending appropriate options to customers based on their preferences.
- Consistently met deadlines for processing incoming shipments of fresh meats while minimizing spoilage risks through careful handling procedures.
- Maintained proper food safety standards by consistently sanitizing equipment and work surfaces throughout the day.
- Enhanced customer satisfaction by providing excellent service and product knowledge.
Automotive Mechanic
Hein Repair
05.2015 - 01.2020
- Diagnosed and repaired mechanical issues in various vehicle systems, including engines and transmissions.
- Conducted routine maintenance services, ensuring compliance with safety standards and manufacturer specifications.
- Utilized diagnostic tools to identify faults, improving efficiency in repair processes.
- Mentored junior mechanics, enhancing team skills and promoting best practices in automotive repair.
- Developed and implemented streamlined workflows for vehicle inspections, reducing turnaround time on repairs.
- Collaborated with service advisors to provide accurate estimates and recommendations to customers.
- Maintained detailed records of repairs and services performed, ensuring transparency and accountability.
- Enhanced customer satisfaction by delivering high-quality workmanship and timely completion of services.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Assessed vehicle maintenance status and completed needed service.
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Reduced downtime for customers by completing automotive repairs in a timely manner.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
Education
High School Diploma -
Forsyth High School
Forsyth, MT05-2005
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Complex Problem-solving
- Customer needs assessment
- POS system operation
- Meeting deadlines
Timeline
Sales Associate
Forsyth Hardware and Home Center
01.2024 - Current
Journeyman Carpenter
Young Gun Construction
09.2023 - Current
Apprentice Butcher
Cowboy Meats
01.2022 - 01.2024
Automotive Mechanic
Hein Repair
05.2015 - 01.2020
High School Diploma -
Forsyth High School