Summary
Overview
Work History
Skills
Timeline
Generic

Jeffrey Abbott

Corpus Christi,TX

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

56
56
years of professional experience

Work History

Parts Manager/service Writer/cashier

Gulf Coast Marine
CORPUS CHRISTI, United States
10.2012 - Current
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Moved [Type] parts to designated bays for deliveries using [Type] equipment while overseeing safety procedures.

RV Park Manager/Computer Repair Technician

NAS Corpus Christi Mwr
Corpus Christi, United States
10.1998 - 10.2012
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Established vendor relationships to access timely services in support of events.
  • Improved recreational programming based on feedback from customers and employees.

Contract Manager

DTH Contract Services
NAS Corpus Christi, TX
10.1994 - 10.1998
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
  • Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
  • Supported timely and complete billing by documenting milestones and submitting accurate invoicing paperwork.
  • Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
  • Managed, supervised and controlled execution of contracts.
  • Maintained [Software] database for with contract, vendor and customer information.
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Contract Supervisor

DTH Contract Services
San Diego, CA
10.1990 - 10.1998
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Effectively supervised staff of 18 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Gunner's Mate

USN
Various, Various
08.1970 - 10.1990
  • Inspected assigned materialto support company operations.
  • Coordinated daily operations for team of 25 personnel and established goals for training programs.
  • Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
  • Identified parts and services to maintain weapons systems equipment and provided timely solutions to continue operations.
  • Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
  • Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
  • Assisted with real-time intelligence collection by conducting field reconnaissance operations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Skills

  • Assembling composite parts
  • Removing parts
  • Parts management
  • Parts pulling
  • Parts ordering and management
  • Parts sales
  • Small parts assembly
  • Sorting parts
  • Parts ordering
  • Parts department deliveries
  • Parts replacement
  • Ordering parts

Timeline

Parts Manager/service Writer/cashier

Gulf Coast Marine
10.2012 - Current

RV Park Manager/Computer Repair Technician

NAS Corpus Christi Mwr
10.1998 - 10.2012

Contract Manager

DTH Contract Services
10.1994 - 10.1998

Contract Supervisor

DTH Contract Services
10.1990 - 10.1998

Gunner's Mate

USN
08.1970 - 10.1990
Jeffrey Abbott