Dynamic small business owner with expertise in project management, budgeting, and staff training. Proven ability to streamline operations and enhance customer satisfaction while ensuring safety compliance and effective inventory management.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Small Business Owner
The Painter
South Burlington
01.2017 - Current
Administered daily operations for painting projects while facilitating client interactions.
Implemented efficient processes for ordering inventory and tracking deliveries.
Formulated company guidelines and standards for employee compliance.
Resolved conflicts between staff members and customers when necessary.
Identified new technologies that could be used to improve efficiency and productivity.
Managed staff recruitment, hiring, training, and development.
Provided support services such as technical assistance or troubleshooting issues for clients.
Developed and maintained an online presence through website management and social media.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Enhanced and upheld effective partnerships with suppliers and vendors.
Mentored and directed teams of painters to guarantee high-quality work.
Supervised more than a dozen employees concurrently
Oversaw inventory management and procurement of painting materials.
Implemented marketing strategies to attract new customers and increase visibility.
Handled customer inquiries and resolved service-related issues promptly.
Ensured compliance with safety regulations on all job sites.
Oversaw daily operations of small business including customer service and financial management.
Monitored customer feedback and implemented changes based on their suggestions.
Ensured compliance with applicable laws and regulations while running the business.
Small Business Owner
Green Leaf Painting - Sole proprietorship
Shelburne
01.2009 - 12.2016
Managed daily operations of painting projects and client interactions.
Supervised 4 staff members.
Advised employees on best practices regarding safety protocols and procedures.
Managed staff recruitment, hiring, training, and development.
Created budgets and monitored expenses to stay within budget limits.
Oversaw inventory management and procurement of painting materials.
Created detailed project estimates and proposals for clients.
Education
Bachelor of Science - Integrated Environmental Science
Johnson State College
Johnson, VT
01.2011
Associate of Science - Liberal Studies
Community College of Vermont
Burlington, VT
01.2009
Skills
Science experiments
Quality assurance
Microsoft office
Water quality testing
Problem-solving capacity
Water quality analysis
Sample collecting
Data analysis
Spectrometer utilization
OSHA certified
MS office
Project management
Inventory management
Budgeting and forecasting
Safety compliance
Staff training
Problem solving
Cost control and analysis
Small business operations
Certification
OSHA 10 Certification
Accomplishments
USA Triathlon National Championships 2010 Tuscaloosa Alabama
Affiliations
Avid Runner and Nordic skier
Timeline
Small Business Owner
The Painter
01.2017 - Current
Small Business Owner
Green Leaf Painting - Sole proprietorship
01.2009 - 12.2016
Bachelor of Science - Integrated Environmental Science