JEFFREY ALIKSA
WA
Summary
At McGee Air Services, I spearheaded ramp service operations, enhancing efficiency and compliance through strategic coordination and lean principles. My leadership fostered a culture of continuous improvement, significantly boosting customer satisfaction. Expert in aircraft towing and adept at fostering team collaboration, I played a pivotal role in optimizing operational workflows and training initiatives.
Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 10 years of experience with nationwide airline services company.
Overview
6
6
years of professional experience
Work History
Lead Ramp Service Agent
McGee Air Services
10.2019 - Current
- Coordinated with aviation authorities to obtain necessary permits and approvals for ramp service activities, ensuring full compliance with regulatory requirements.
- Collaborated with other departments to resolve operational issues, ensuring optimal performance across all areas of responsibility.
- Assisted in budget planning by analyzing historical data on labor costs and equipment usage trends, enabling more accurate forecasting for future needs.
- Promoted a culture of continuous improvement by encouraging team members to identify opportunities for enhancing processes and procedures, leading to increased efficiency and customer satisfaction.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Warehouse Worker
Summit Northwest Ministries
03.2019 - 10.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Education
High School Diploma -
KOSRAE HIGH SCHOOL
KOSRAE MICRONESIA06-1996
Skills
- Baggage handling
- Lean principles
- Aircraft towing
- Flight scheduling coordination
- Loading and unloading
- Marshaling aircraft
- Crew assistance
- Pushback and towing
Timeline
Lead Ramp Service Agent
McGee Air Services
10.2019 - Current
Warehouse Worker
Summit Northwest Ministries
03.2019 - 10.2019
High School Diploma -
KOSRAE HIGH SCHOOL
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