A natural leader and communicator that has spent the last 12 years building quality relationships with clients involving their biggest single asset, their home. My key to being successful over the last decade has been my ability to sell expensive projects that require the faith of the client that I would be able to deliver a high quality product, timely and within budget.
Overview
17
17
years of professional experience
Work History
Owner/Vice President
Mountain Homes Of WNC
01.2019 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and developed team members to build human capital.
Put together realistic budgets based upon costs and fees for successfully operating business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Generated new sales leads to achieve and exceed monthly sales goals.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Owner/Operator
Mulberry Lane Construction
02.2011 - 01.2019
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Generated revenues yearly and effectively capitalized on industry growth.
Prepared bank deposits and handled business sales, returns and transaction reports.
Performed statistical analyses to gather data for operational and forecast team needs.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Fire Fighter
Asheville Fire Department
01.2007 - 01.2011
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Controlled hazardous materials and waste incidents to avoid fires and injuries.
Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
Education
No Degree - Emergency Medical Response & Fire Fighting Level 2
AB Tech
Asheville NC
02.2011
Skills
Sales Oversight
Articulate Communication
Consulting
Account Oversight
Contract Negotiation Expertise
Raising Capital
Key Partnership Cultivation
Sales Growth
Client Service
Contract Management
Sales Leadership
Customer Relations
Timeline
Owner/Vice President
Mountain Homes Of WNC
01.2019 - Current
Owner/Operator
Mulberry Lane Construction
02.2011 - 01.2019
Fire Fighter
Asheville Fire Department
01.2007 - 01.2011
No Degree - Emergency Medical Response & Fire Fighting Level 2