Jeffrey Allen
Sayreville,NJ
Summary
At Metuchen Golf and Country Club, I excelled as a Golf Cart Attendant, enhancing customer satisfaction through meticulous attention to detail and a strong work ethic. Leveraging golf course knowledge and exceptional customer service skills, I streamlined operations and fostered a welcoming environment, significantly contributing to the club's positive atmosphere and operational efficiency.
Overview
5
5
years of professional experience
Work History
Golf Cart Attendant
Metuchen Golf and Counrty Club
03.2020 - Current
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Used the range cart to recover range balls in a timely manor so the stations were never empty.
- Ensured smooth operations at golf course by maintaining cleanliness and orderliness of golf carts.
- Increased customer satisfaction with personal touches, such as adjusting cart settings for individual preferences.
- Fostered welcoming environment, greeted guests upon arrival and directed them to starting point.
- Strengthened team collaboration, worked closely with pro shop staff to address customer needs.
- Improved customer service by providing friendly and helpful assistance to golfers.
Education
High School Diploma -
Saint Josephs High School
Metuchen, NJ05-2021
Skills
- Golf course knowledge
- Team player mentality
- Member Assistance
- Reliability and punctuality
- Equipment Operation
- Professional Appearance
- Bag transport
- Strong Work Ethic
- Customer Service
Timeline
Golf Cart Attendant
Metuchen Golf and Counrty Club
03.2020 - Current
High School Diploma -
Saint Josephs High School
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