Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Alleyne

Linden,NJ

Summary

Experienced leader of people and processes with a passion for safety, innovation, and efficiency. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Mercedes Benz
09.2020 - 12.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

Manager

BJ's Wholesale Club Inc.
01.2020 - 07.2020
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Coordinated day-to-day and long-term activities within various business platforms.

Assistant Manager

Rent The Runway Inc.
06.2019 - 10.2019
  • Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Trained team of 100 to deliver outstanding customer service, boosting customer satisfaction ratings.
  • Planned and prepared workflow schedules, delegating tasks for a 100-member team.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Evaluated employee performance and developed improvement plans.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.

Assistant Manager

Amazon
05.2016 - 06.2019
  • Track and report labor hours Provide policy follow-up, attendance tracking. Provide vacation coverage for Area Manager Assist management daily Partner with the management team to establish and maintain quality control standards
  • Maintained a high level of professionalism and calmness with all personnel, even in high-stress situations
  • Implemented agile work methods to drive rapid and successful project execution
  • Mentored associates to align performance with core Amazon values and encourage career development
  • Planned and prepared workflow schedules, delegating tasks for the 60-member team.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Evaluated employee performance and developed improvement plans.

Education

Bachelor of Science - Computer Science

Kean University
Union, NJ
2020

Associate of Science -

Union County College
Cranford, NJ
2018

Skills

  • Conflict and dispute resolution
  • Safety
  • Microsoft Office
  • Training and development
  • Results-oriented
  • Supply replenishment
  • Excellent communication
  • Excel
  • Problem-solving
  • Quality assurance
  • Process implementation
  • Strategic planning and review
  • Timeline management
  • Managing Terminations
  • Managing Operations and Efficiency
  • Microsoft Access

Certification

  • First AID/CPR/AED certified
  • Forklift certified

Timeline

Manager

Mercedes Benz
09.2020 - 12.2022

Manager

BJ's Wholesale Club Inc.
01.2020 - 07.2020

Assistant Manager

Rent The Runway Inc.
06.2019 - 10.2019

Assistant Manager

Amazon
05.2016 - 06.2019

Bachelor of Science - Computer Science

Kean University

Associate of Science -

Union County College
Jeffrey Alleyne