Jeffrey Andruchowitz
West Townsend,VT
Summary
Dynamic and engaging, I leveraged my strong multitasking abilities and outgoing personality to significantly enhance customer satisfaction at Harwigs. Known for expert beverage preparation and exceptional service, I consistently met sales targets, fostering loyalty among patrons. My teamwork and problem-solving skills contributed to a positive, efficient work environment, making me a highly reliable asset to any team.
Overview
4
4
years of professional experience
Work History
Bartender
Brick
04.2020 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Fine Dining Server
Harwigs
06.2019 - 10.2022
- Expertly oversaw numerous tables at once, delivering consistently high-quality service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Breakfast Server
Creekside
05.2019 - 10.2021
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Actively participated in pre-shift meetings to discuss goals, challenges, and expectations for each shift.
- Demonstrated strong multitasking abilities while managing multiple tables simultaneously.
- Kept up-to-date knowledge on current menu offerings, including daily specials and seasonal changes.
- Consistently met or exceeded sales targets by upselling additional menu items and beverages.
- Enhanced guest satisfaction by providing exceptional service during breakfast hours.
- Implemented effective communication strategies with team members during busy shifts for optimal workflow efficiency.
- Ensured prompt table turnover by efficiently clearing dishes upon guest completion.
Education
Associate Of Arts - Culinary Arts
Culinary Institute of America
Hyde Park, NY08.1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Responsible alcohol service
- Complex Problem-solving
- Handling difficult customers
- Menu memorization
- Memory retention
- Beverage preparation
- Drink preparation techniques
- Classic cocktails
- Food running
- Order management
- Food preparation
Timeline
Bartender
Brick
04.2020 - 06.2023
Fine Dining Server
Harwigs
06.2019 - 10.2022
Breakfast Server
Creekside
05.2019 - 10.2021
Associate Of Arts - Culinary Arts
Culinary Institute of America
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