Jeffrey Aranda
Hacienda Heights,CA
Summary
Dynamic professional with a background in utility and customer service management, including pivotal roles at Utility Tree Service. Excelled in hazardous tree assessment and bilingual customer interactions, enhancing operational efficiency and client satisfaction. Proven leadership in training teams and implementing safety protocols, showcasing a blend of technical expertise and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Groundman
Utility Tree Service
Anaheim, CA
02.2018 - Current
- Used shears, pruners, and chainsaws to prune and trim hedges.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Maximized efficiency in task completion by utilizing appropriate tools and techniques for each job.
- Used ropes and chains to reach hard-to-reach branches for trimming and pruning.
- Operated shredding and chipping equipment and fed limbs and brush into machines.
- Pruned and trimmed trees to promote healthy growth and improve aesthetics.
- Maintained and operated chainsaws and chippers to reduce safety hazards and support productivity.
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
Assistant General Foreman
Utility Tree Service
Anaheim, CA
01.2019 - 04.2024
- Conducted regular job site inspections, identifying potential hazards and implementing corrective measures promptly.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
- Microsoft and Excel experience.
General Manager
Taco Bell
Santa Ana, CA
01.2015 - 02.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Santiago Canyon College
Orange, CAHigh School Diploma -
Tustin High School
1171 El Camino Real, Tustin, CA 927802011
Skills
- Tree climbing expertise
- Electrical hazard awareness
- Wood chipping
- Tree identification
- Pruning techniques
- Chainsaw operation
- Class B license
- Climbing gear maintenance
Timeline
Assistant General Foreman
Utility Tree Service
01.2019 - 04.2024
Groundman
Utility Tree Service
02.2018 - Current
General Manager
Taco Bell
01.2015 - 02.2018
Santiago Canyon College
High School Diploma -
Tustin High School