Jeffrey Atkins
Ringgold,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to exceed team goals. Exceptional communication skills proven to positively impact others' lives, as well company goals.
Overview
22
22
years of professional experience
Work History
General Manager- Customer Service/Sales/Projects Manager
FCS Inc. Industrial Division
Danville, VA
11.2016 - Current
- Coordinate with cross-functional teams to resolve project issues and mitigate risks.
- Monitor project performance to identify areas of improvement and make adjustments.
- Planning, scheduling, and managing of large projects.
- Maintain relationships with Team Members and clients with open, honest, and continuous communications.
- Work with no supervision and prioritize tasks as necessary.
- Research, purchase, and maintain all equipment and supplies for all projects.
- Seek new Team Members through various employment agencies and perform interviews.
- Create and conduct reviews for all Team Members.
- Provide feedback to FCS ownership and other management to ensure accountability.
- Conduct quarterly "Feedback" meetings with all Team Members
- Practice Critical Thinking to ensure success of each project FCS performs.
- Continually strive to improve myself, Team Members, and all day to day operations.
- Visit project sites periodically to ensure customer satisfaction, obtain knowledge of new processes, and boost morale of Team Members.
- Assist with invoicing and payroll each week.
- Delegate tasks to Project Managers/Jobs Foremen as necessary.
- Drastically Improved FCS's customer base by working with outside marketing companies to revamp website appearance and assist with AdWords.
- Retain repeat customers by frequent calls, visits, lunches, etc.
- Source, vet and manage vendors needed to accomplish project goals.
- Achieve project deadlines by coordinating with subcontractors as needed.
- Monitor project progress, identify risks and take corrective actions as needed.
- Coordinate all safety training for all employees and worksites.
- Managed projects from procurement to commission.
General Manager
Jarrett Welding And Machine Co.
Danville, VA
04.2012 - 11.2016
- Developed and maintained relationships with customers and suppliers.
- Implemented policies and procedures to streamline operations.
- Interacted often with customers to build connections and maintain healthy relationships.
- Searched for and obtained vendors for high quality materials and efficient delivery of steel.
- Provided intake of projects/orders, and prioritized as needed.
- Assigned projects/orders to appropriate department for fabrication, delivery, or repair.
- Reported issues to ownership and provided options for solutions.
- Kept Inventory and stocked all materials.
- Performed several HR duties.
- Was involved in hiring processes and made recommendations based from candidate interviews.
- Assisted with emergency projects to ensure local manufacturing businesses minimize downtime.
Journeyman Machinist
Babcock & Wilcox
Lynchburg, VA
01.2002 - 04.2012
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Operated drill presses, lathes and milling machines to produce required parts.
- Adjusted machine settings to reduce waste and improve efficiency.
- Used CNC and manual equipment to perform both initial and final machining.
- Used various precision measuring instruments to check workpiece accuracy.
- Developed jigs, fixtures and tooling to meet production requirements.
- Devised and implemented process improvements to enhance production.
- Collaborated with engineers and other machinists to develop optimal machining processes.
- Took multiple management training courses.
Education
No Degree - Precision Machining Technology
Danville Community College
Danville, VA05.2002
Skills
- Project Management
- Operations Oversight
- Schedule Management
- Account Management
- Workflow Planning
- Vendor Sourcing
- Business Development
- Customer Retention
- Customer Relationship Management
- Expense Control
- Supply Chain Management
- Quality Management
- Advertising and Marketing
- Staff Supervision
- Employee Development
- Team Player
- Change Implementation
- Data Review
- Training and Development
- Team Oversight
- Time Management
- Verbal and Written Communication
- Training and Coaching
- Purchasing and Planning
- Customer Relations
- Community Outreach
- Employee Scheduling
- Staff Training/Development
- Motivation
- Sales Expertise
- Effective Leader
- Sound Judgment
- Sound Judgment
- Facility Management
- Troubleshooting Expertise
- Relationship Building
- Interpersonal Skills
- Exceptional Interpersonal Communication
- Project Planning
Timeline
General Manager- Customer Service/Sales/Projects Manager
FCS Inc. Industrial Division
11.2016 - Current
General Manager
Jarrett Welding And Machine Co.
04.2012 - 11.2016
Journeyman Machinist
Babcock & Wilcox
01.2002 - 04.2012
No Degree - Precision Machining Technology
Danville Community College