Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Jeffrey Avery

Spokane,WA

Summary

Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions. Seasoned project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget while maintaining high standards of quality. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication.

Overview

31
31
years of professional experience

Work History

Owner / Operator

Snap Fitness - Argonne Village
Spokane Valley, Washington
01.2017 - Current
  • Managed daily operations of fitness facility ensuring smooth workflow.
  • Supervised staff training and development to enhance service quality.
  • Developed marketing strategies to attract new members and retain clients.
  • Oversaw facility maintenance to ensure a clean and safe environment.
  • Coordinated scheduling for staff and fitness classes to optimize resources.
  • Monitored inventory levels of fitness equipment and supplies for timely restocking.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Resolved member complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with members by promoting great service and engagement skills and quickly resolving issues.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Developed business plan and budget to maximize profitability.
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Created marketing strategies to drive revenue and increase brand visibility.
  • Devised and implemented marketing strategies to attract new members.
  • Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
  • Established relationships with members through use of interpersonal, active listening and inquiry response skills.

Property & Project Manager

Waynco Construction, Inc.
Spokane Valley, Washington
07.2007 - Current
  • Led project planning and scheduling for multiple construction projects.
  • Coordinated with subcontractors to ensure timely completion of tasks.
  • Managed project budgets and tracked expenses throughout project lifecycle.
  • Facilitated regular meetings with stakeholders to discuss project updates.
  • Developed risk management strategies to address potential project issues.
  • Implemented process improvements to enhance team collaboration and communication.
  • Managed multiple projects with competing deadlines simultaneously.
  • Developed and maintained project plans, timelines, and budgets.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Provided guidance to team members regarding tasks assigned to them.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Conducted periodic inspections of job sites for quality and progress.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
  • Conferred with project personnel to identify and resolve problems.
  • Participated in professional development opportunities to stay current with industry trends and technologies.

Locomotive Engineer

Burlington Northern Santa Fe Railway
Spokane, Washington
07.2003 - 07.2007
  • Operated locomotives safely across various terrains and conditions.
  • Conducted pre-trip inspections to ensure equipment readiness and safety compliance.
  • Communicated effectively with dispatchers regarding train status and track conditions.
  • Collaborated with crew members to maintain efficient train operations and schedules.
  • Monitored gauges and controls to manage speed and braking systems effectively.
  • Responded promptly to signals, managing train movements according to regulations.
  • Maintained detailed logs of operational activities during each trip for record-keeping.
  • Adhered strictly to safety protocols, promoting a culture of safety among team members.
  • Conducted movement of rail cars and overall train and completed or verified air couplings and electrical connections between locomotives.
  • Prepared reports documenting locomotive issues.
  • Operated locomotives according to strict delivery and route schedules.
  • Drove trains and operated engines and handled mechanical train operations.
  • Observed tracks to find and repair obstructions.
  • Stopped train at designated points along route according to schedule.
  • Checked paperwork related to cargo being transported for accuracy and completeness prior to departure.
  • Monitored speedometer readings to ensure adherence to posted speed limits.
  • Responded promptly to signals from railroad dispatchers regarding changes in route or schedule.
  • Ensured proper functioning of airbrakes and monitored pressure levels throughout trips.
  • Adhered strictly to safety protocols when dealing with hazardous materials during transport.
  • Recorded information about fuel usage, mileage traveled, and time spent on each run accurately into logbook.
  • Communicated via radio with other engineers regarding traffic issues on shared tracks.
  • Interpreted train orders, signals and regulations governing locomotive operation and maintenance.
  • Manually controlled throttles and air brakes for electric, diesel-electric, steam, or gas turbine-electric engines.

Delivery Driver

Allen's TCB Express
Spokane, Washington
05.2001 - 07.2003
  • Marshal and park aircraft
  • Unload and sort cargo being delivered to Clarkston, Lewiston, Spokane, Pullman, Deer Park, Colfax, Kettle Falls, and Colville.
  • Truck-load and deliver all packages and letters within the personal route of downtown Spokane.
  • Communicated with upper management and dispatch using two-way radios.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Followed safety protocols while driving in various weather conditions.
  • Addressed customer inquiries regarding delivery status professionally.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Ensured accurate completion of all paperwork associated with deliveries.

Sales Associate - Electronics

Sears and Roebuck
Spokane and Wenatchee, WA
07.1994 - 06.1999
  • Assisted customers in product selection and provided recommendations.
  • Maintained inventory levels and organized merchandise displays.
  • Operated point-of-sale system for transactions and returns.
  • Collaborated with team members to enhance customer service experience.
  • Trained new associates on store policies and procedures.
  • Resolved customer inquiries and handled complaints effectively.
  • Implemented visual merchandising strategies to attract customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Handled customer complaints in a professional manner.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Demonstrated knowledge of store products and services.
  • Used product knowledge to suggest items to match client needs.

Education

Master of Arts - Public Adminstration

Eastern Washington University
Cheney, WA
06-2003

Bachelor of Arts - Criminal Justice

Eastern Washington University
Cheney, WA
06-1999

Associate of Arts -

Wenatchee Valley College
Wenatchee
06-1997

High School Diploma -

Gonzaga Preparatory High School
Spokane, WA
05-1993

Skills

  • Staff training
  • Facility management
  • Customer service
  • Financial analysis
  • Project management
  • Budget management
  • Effective communication
  • Time management
  • Team collaboration
  • Interpersonal skills
  • Human resources
  • Documentation and reporting
  • Marketing expertise
  • Problem solving
  • Financial planning
  • Business operations management
  • Client relationship management
  • Relationship management
  • Marketing strategy development
  • Problem-solving capacity
  • Decision-making
  • Vendor relations

Affiliations

  • Highly motivated in performance of all team sports.
  • Volunteer and coach camps for basketball and soccer.
  • Keep up-to-date on all phases and rules for youth athletes.
  • Attend all sporting events for my family.

References

References available upon request.

Timeline

Owner / Operator

Snap Fitness - Argonne Village
01.2017 - Current

Property & Project Manager

Waynco Construction, Inc.
07.2007 - Current

Locomotive Engineer

Burlington Northern Santa Fe Railway
07.2003 - 07.2007

Delivery Driver

Allen's TCB Express
05.2001 - 07.2003

Sales Associate - Electronics

Sears and Roebuck
07.1994 - 06.1999

Master of Arts - Public Adminstration

Eastern Washington University

Bachelor of Arts - Criminal Justice

Eastern Washington University

Associate of Arts -

Wenatchee Valley College

High School Diploma -

Gonzaga Preparatory High School

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