Jeffrey Awuah
West Haven,CT
Summary
Motivated IT tech support technician pursuing a degree in Management Information Systems, aiming to transition into data analysis. Proven ability to resolve technical issues promptly and ensure safety awareness in all environments. Skilled in problem-solving with good communication abilities gained through prior customer service experience.
Overview
2
2
years of professional experience
Work History
IT Tech Support
University of Connecticut
Waterbury, Connecticut
08.2025 - Current
- Responding to and resolving support tickets.
- Perform regular room sweeps to ensure all equipment and software are up to date.
- Working with team members to resolve technical problems.
Pool Attendant
Savin Rock Condos
West Haven, Connecticut
05.2024 - 08.2024
- Assisted residents with pool access and amenities inquiries.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Monitored activities within the pool area to identify potential hazards or issues.
Education
Analytics Information Management
University of Connecticut
Waterbury05-2028
High School Diploma -
West Haven High School
West Haven, CT06-2024
Skills
- Technical support
- Effective communication
- Team collaboration
- Software troubleshooting
- MS word, excel, and outlook
Affiliations
Volunteer Church work
Operate projectors, manage sound systems and broadcast live church services on social media.
Operate projectors, manage sound systems and broadcast live church services on social media.
Timeline
IT Tech Support
University of Connecticut
08.2025 - Current
Pool Attendant
Savin Rock Condos
05.2024 - 08.2024
Analytics Information Management
University of Connecticut
High School Diploma -
West Haven High School