Jeffrey Bastardo
Queens,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Kitchen Supervisor
Woodcrest Rehabilitation & Residential Health Care Center
10.2023 - 12.2023
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Promoted positive work environment by fostering open communication and resolving conflicts in timely manner.
- Reduced food waste through effective inventory management and menu planning.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
Front Line Server
QDOBA Mexican Eats
11.2020 - 02.2021
- Handled cash transactions accurately, promoting trustworthiness and reliability among team members.
- Provided expert knowledge of menu items, ingredients, and dietary restrictions to accommodate diverse customer needs.
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones.
- Cultivated warm relationships with regular customers.
- Contributed to overall success of establishment by consistently meeting or exceeding performance metrics set forth by management
Busser
BIRDLAND JAZZ CLUB
03.2019 - 01.2020
- Ensured timely food delivery by promptly bringing out dishes from kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting positive work environment.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
Education
High School Diploma -
Flushing High School
Flushing, NY08.2020
Skills
- Staff Management
- Customer Service
- Adaptability
- Performance Evaluation
- Conflict Resolution
- Team Leadership
- Menu Pricing
- Problem Solving
- Critical Thinking
- Kitchen Staff Supervision
- Wiring Installation
- Project Management
- Basic Residential Electrical Knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Kitchen Supervisor
Woodcrest Rehabilitation & Residential Health Care Center
10.2023 - 12.2023
Front Line Server
QDOBA Mexican Eats
11.2020 - 02.2021
Busser
BIRDLAND JAZZ CLUB
03.2019 - 01.2020
High School Diploma -
Flushing High School
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