Jeffrey Bearnson
Hope,AR
Summary
Dynamic and results-driven professional with extensive experience at Over the Top Welding and Installation. Proven expertise in crew management and safety protocols, enhancing team performance and customer satisfaction. Skilled in proactive problem-solving and equipment maintenance, fostering a collaborative work environment that consistently meets high-quality standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Crew Leader
Over the Top Welding and Installation
02.2024 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
Detail Technician
Ray Citte
01.2011 - 05.2013
- Maintained up-to-date knowledge on industry trends, tools, and products for continuous improvement in service offerings.
- Improved efficiency by streamlining work processes and maintaining a clean, organized workspace.
- Enhanced vehicle appearance by performing thorough detailing and cleaning tasks.
- Reduced client complaints by consistently meeting or exceeding quality standards in all completed work.
- Supported a positive work environment with strong communication skills and proactive problem-solving abilities.
- Demonstrated adaptability by mastering new tools and techniques as required for specific detailing tasks.
Fleet Manager
United Subcontractors Inc
02.2008 - 02.2024
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Service Technician
Gregg Orr Marine and Rv
02.2023 - 10.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Service Technician
Camping World
01.2017 - 03.2020
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Service Technician
Ray Citte
02.2011 - 05.2013
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Service Technician
Sierra RV
05.2012 - 06.2012
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Layton High School
Layton, UTSkills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Teamwork and collaboration
- Heavy lifting
- Crew coordination
- New hire training
- Work Planning and Prioritization
- Equipment maintenance
- Issue troubleshooting
- Safety protocols and procedures
- Documentation and reporting
- Proactive problem-solving
- Task prioritization
- Jobsite safety
- Product knowledge
- OSHA requirements
- OSHA
- Electrical systems
- Maintenance and repair
- Wiring
- Punctual and dependable
- Problem-solving
- Hand and power tool operation
- Worksite safety and maintenance
- Physical strength and stamina
- Physical agility and coordination
- Mechanical troubleshooting
- Forklift certification
- Material loading and unloading
- Measurements and calculations
- Blueprints and specifications
- Incident reporting
- Installation and finishing
- Demolition and destruction
- Bandsaw expertise
- Power tools operation
Certification
OSHA 10
Forklift
Timeline
Crew Leader
Over the Top Welding and Installation
02.2024 - Current
Service Technician
Gregg Orr Marine and Rv
02.2023 - 10.2023
Service Technician
Camping World
01.2017 - 03.2020
Service Technician
Sierra RV
05.2012 - 06.2012
Service Technician
Ray Citte
02.2011 - 05.2013
Detail Technician
Ray Citte
01.2011 - 05.2013
Fleet Manager
United Subcontractors Inc
02.2008 - 02.2024
Layton High School
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