Jeffrey Benza
Mesa,ARIZONA
Summary
Dedicated and professional individual with strong interpersonal and organizational skills. Demonstrated ability to mediate and provide support in various situations. Experienced in preparing departments with detailed strategies to achieve desired outcomes, effectively managing budgets, and developing and analyzing internal procedures. Mature individual with exceptional abilities in problem-solving and decision-making.
Overview
9
9
years of professional experience
Work History
Commander: City Manager’s Office Liaison
City of Phoenix Police Department
06.2023 - Current
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Developed effective improvement plans in alignment with goals and specifications.
Lieutenant: Employee Wellness Bureau
City Of Phoenix Police Department
05.2022 - 06.2023
- Enhanced team cohesion through regular communication, cultivating a positive work environment across multiple sites.
- Established clear expectations for staff members through effective communication and goal setting techniques.
- Evaluated staff performance regularly, providing constructive feedback and opportunities for growth.
- Maintained budget objectives while actively participating in ongoing budget reduction exercises for the Bureau.
- Took on the responsibility of representing the Executive Team at Department functions involving high-stress and liability events like critical incidents, hospital response management, and officer/employee funerals.
Lieutenant: Homeland Defense Bureau
City Of Phoenix Police Department
06.2020 - 05.2022
- Executed operational plans for diverse stakeholders, coordinating efforts during major citywide incidents.
- Managed the coordination of high profile events.
- Maintain relationships with partnering agencies and departments.
- Successfully handled management of Intergovernmental Agreements and grants for City of Phoenix and UASI region
Lieutenant: Professional Standards Bureau
City Of Phoenix Police Department
06.2019 - 06.2020
- Served as Equal Opportunity Department Liaison
- Reviewed employee conduct and interpreted Operations Orders to apply appropriate remedies.
- Handled coordination of high profile events while overseeing investigations on police officers and other significant City employees.
- Created and delivered engaging presentations for employee training.
Lieutenant: Family Investigations Bureau
City Of Phoenix Police Department
08.2016 - 06.2019
- Unit investigated the highest caseload within Bureau, leadership maintained manageable caseload per detective.
- Managed operational tasks for investigative units by working collaboratively with various organizations including City of Phoenix Victim Advocates, Maricopa County Attorney's Office, Childhelp USA, and Phoenix Children's Hospital.
- Evaluated staff performance regularly, providing constructive feedback and opportunities for growth.
- Assisted in recruitment efforts to build a strong team of dedicated professionals focused on achieving success together.
- Managed investigative details with sensitive victim communities.
- Managed grant funds and provided oversight for the State of Arizona Internet Crimes Against Children Taskforce.
Lieutenant: Patrol / Field Training
City Of Phoenix Police Department
07.2015 - 03.2016
- Utilized strong communication abilities during ongoing patrol operations which tied into overarching crime plans to achieve precinct and department wide goals.
- Enhanced patrol visibility by maintaining up-to-date staffing reports.
- Collected, arranged, and input information into daily patrol operation with input from five area sergeants.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Master of Science - Sports Administration
Oklahoma State University
Stillwater, OK05.1998
Bachelor of Science - Public Management
University of Arizona
Tucson, AZ05.1996
Skills
- Assessment capabilities
- Assertiveness
- Mediation skills
- Influencing skills
- Verbal and written communication
- Team Collaboration
- Goal Setting
- Multidisciplinary Collaboration
Timeline
Commander: City Manager’s Office Liaison
City of Phoenix Police Department
06.2023 - Current
Lieutenant: Employee Wellness Bureau
City Of Phoenix Police Department
05.2022 - 06.2023
Lieutenant: Homeland Defense Bureau
City Of Phoenix Police Department
06.2020 - 05.2022
Lieutenant: Professional Standards Bureau
City Of Phoenix Police Department
06.2019 - 06.2020
Lieutenant: Family Investigations Bureau
City Of Phoenix Police Department
08.2016 - 06.2019
Lieutenant: Patrol / Field Training
City Of Phoenix Police Department
07.2015 - 03.2016
Master of Science - Sports Administration
Oklahoma State University
Bachelor of Science - Public Management
University of Arizona
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