Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Bicchieri

Londonderry

Summary

Dynamic Logistics Coordinator with proven expertise at NFI Logistics in optimizing supply chain efficiency and enhancing customer relations. Skilled in problem-solving and transportation management, I developed contingency plans that minimized disruptions and improved delivery timelines. Recognized for fostering effective communication across departments and delivering customized logistics solutions.


Experienced customer service professional bringing 7 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.


Well-qualified employee proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction. Skilled in coordinating documentation and handling payments.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Knowledgeable with solid history of managing billing processes and ensuring accurate financial records. Adept at resolving discrepancies and improving billing procedures. Demonstrated proficiency in utilizing accounting software and maintaining organized records.


Billing with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.


Customer service professional with history of managing teams and optimizing customer service operations to drive satisfaction and efficiency. Proven ability to adapt to changing needs and foster collaborative team environment. Recognized for strong communication and conflict resolution skills.

Overview

10
10
years of professional experience

Work History

Logistics Coordinator

NFI Logistics
05.2018 - Current
  • Coordinated with wholesalers to ensure timely delivery of goods, minimizing stockouts.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
  • Coordinated with wholesalers for timely delivery of materials, ensuring continuous production.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Prepared and presented reports to management on logistics performance.
  • Analyzed customer requirements and provided customized logistics solutions.

Warehouse Worker

Goodwill Warehouse
01.2015 - 01.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 30 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Education

High School Diploma -

Londonderry High School
Londonderry, NH

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Transportation management
  • Warehousing processes
  • Load planning support
  • Computer-based inventory system
  • Shipping and receiving
  • Team building
  • Verbal and written communication
  • Attention to detail
  • Customer service skills
  • Data entry
  • Strategic planning
  • Desktop and laptop computers
  • Invoicing and shipping documentation
  • Scheduling coordination
  • Transportation planning
  • Spreadsheet tracking
  • Reports generation
  • Performance management
  • Communication
  • Customer relations
  • Flexibility and adaptability

Timeline

Logistics Coordinator

NFI Logistics
05.2018 - Current

Warehouse Worker

Goodwill Warehouse
01.2015 - 01.2017

High School Diploma -

Londonderry High School
Jeffrey Bicchieri